Virtual Care Coordinator

4 weeks ago

Eastern Manila District, Philippines Remote Raven Full time

Get AI-powered advice on this job and more exclusive features.

The Virtual Care Coordinator will serve as the primary point of contact for patients managing Diabetes and Fatty Liver Disease , ensuring high-quality care coordination, education, and follow-up. This role involves working closely with physicians, nurse practitioners, dietitians, and other members of the healthcare team to improve patient outcomes through proactive communication, monitoring, and engagement.

Key Responsibilities
  • Serve as the liaison between patients and the care team to coordinate treatment plans, lab tests, follow-ups, and referrals.
  • Provide education on disease management, lifestyle modifications, and medication adherence specific to Diabetes and Fatty Liver Disease .
  • Conduct virtual check-ins with patients to track progress, address barriers, and escalate clinical concerns to providers when needed.
  • Assist patients with appointment scheduling, lab/imaging reminders, and navigating healthcare systems.
  • Monitor and document patient-reported outcomes (blood sugar logs, weight tracking, dietary changes, etc.).
  • Identify high-risk patients and ensure timely interventions by coordinating with providers.
  • Support patient enrollment in care programs, including chronic care management (CCM) and remote patient monitoring (RPM).
  • Maintain accurate, HIPAA-compliant records in the electronic medical record (EMR).
  • Educate patients on nutrition, exercise, and healthy habits to support liver health and glycemic control.
  • Collaborate with insurance/billing teams to ensure program compliance and assist with care-related documentation.
Qualifications
  • Required:
  • Experience in patient care coordination, nursing, medical assisting, case management, or related healthcare field.
  • Strong knowledge of Diabetes management and awareness of Fatty Liver Disease (NAFLD/NASH) .
  • Excellent communication skills with the ability to explain medical concepts in plain language.
  • Proficiency in telehealth platforms, EMR systems, and virtual communication tools.
  • Strong organizational and multitasking skills.
  • Preferred:
  • Certification as a Medical Assistant, Licensed Practical Nurse (LPN), Registered Nurse (RN), or Certified Diabetes Care and Education Specialist (CDCES).
  • Prior experience in chronic care management or remote patient monitoring.
  • Bilingual language skills (depending on patient population).
Core Competencies
  • Patient-centered communication and empathy.
  • Ability to engage patients virtually and build strong therapeutic relationships.
  • Critical thinking and problem-solving skills.
  • Strong follow-up and accountability in coordinating care.
  • Cultural sensitivity and adaptability.
  • Patient engagement and satisfaction scores.
  • Reduction in missed appointments and hospital readmissions.
  • Improvement in patient clinical indicators (e.g., HbA1c levels, liver function tests, BMI).
  • Compliance with CCM/RPM documentation standards.
Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Health Care Provider
  • Industries: Hospitals and Health Care
#J-18808-Ljbffr

  • Virtual Care Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines RemoteRaven Full time ₱450,000 - ₱900,000 per year

    Virtual Care Coordinator (Remote | Full-Time)About the RoleWe are seeking a compassionate and detail-oriented Virtual Care Coordinator to join our healthcare team. In this role, you'll serve as the main point of contact for patients managing Diabetes and Fatty Liver Disease, ensuring they receive coordinated, timely, and supportive care. You'll work closely...

  • Care Coordination Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Feld Care Therapy Inc. Full time ₱900,000 - ₱1,200,000 per year

    FeldCare Connects helps by connecting clinicians with partnering agencies to get their patients the best care possible. We provide home health therapy care (like physical therapy) to home health agencies and their patients throughout California, Arizona, Texas, and Florida. We connect our partner agencies to the top therapists and use the most innovative...

  • Phrn Patient Care Team Lead

    4 weeks ago

    Eastern Manila District, Philippines Buscojobs Full time

    This is a remote position. Overview Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services. The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent...

  • Executive Virtual Assistant

    2 weeks ago

    Eastern Manila District, Philippines TalentPop App Full time

    Overview TalentPop is a fast-growing e-commerce enabler focused on helping businesses succeed. We need a dynamic Executive Virtual Assistant to provide high-level remote support to our executives. This role is ideal for an organized self-starter who thrives in a virtual environment. Responsibilities Calendar Management: Master scheduling and complex meeting...

  • Medical Virtual Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $15,000 - $30,000 per year

    This is a remote position.Virtual Rockstar is looking for a full-time Medical Virtual Assistant to support a well-established boutique physical therapy and fitness practice based in California. Known for their high-touch, individualized care, this practice has earned an outstanding reputation in the community, with strong referrals from local physicians and...

  • Home-Based Virtual Pre-Sales

    4 weeks ago

    Eastern Manila District, Philippines Delegate CX Full time

    Home-Based Virtual Pre-Sales & Marketing Coordinator page is loadedHome-Based Virtual Pre-Sales & Marketing Coordinator Apply locations Remote, Philippines time type Full time posted on Posted Yesterday job requisition id JR It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus...

  • Virtual Sales and Marketing Manager

    2 weeks ago

    Eastern Manila District, Philippines Business Development Full time

    Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Location: Remote (Work From Home)Work Hours: Full-Time | Flexible Schedule At InsuraTec Services Group, we deliver innovative life insurance and financial protection solutions...

  • Medical Home Care Virtual Assistant

    7 days ago

    Manila, National Capital Region, Philippines WhereToNextMED Full time ₱52,000 - ₱104,000 per year

    Medical Home Care Virtual Assistant (After-Hours | EST Shift) Industry: Home Care / Healthcare Schedule: Full-Time | Monday to Friday | After Business Hours (EST) Rate: $5/hourKey ResponsibilitiesProvide virtual administrative support to home care operations after hoursHandle client and caregiver inquiries with empathy and professionalismMaintain accurate...

  • Medical Live Scribe

    1 week ago

    Eastern Manila District, Philippines Buscojobs Full time

    We’re looking for a meticulous and tech-capable Medical Live Scribe to support our eye care specialists during patient consultations. You will play a vital role in documenting encounters in real time, helping optimize clinical workflow and ensure accurate medical records. Ideal candidates should be fluent in using a Windows-operated PC , preferably with...

  • Front Office Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time ₱450,000 - ₱600,000 per year

    This is a remote position.Virtual Rockstar is seeking a Front Office Coordinator to act as the organizational hub for a small, high-touch concierge practice. This role combines front office, billing, and patient coordination duties to ensure operations run smoothly and patients receive an exceptional experience from start to finish.You'll manage patient...