Senior Operations

11 hours ago

Dumaguete, Philippines WrkPod Inc. Full time

On-site: Dumaguete City, Negros Oriental Work Schedule: Dayshift Job Description We’re now looking for a Senior Operations & Customer Success Coordinator who can take the reins across operations, reporting, and customer support. This is a key role in a lean, entrepreneurial team — perfect for someone who thrives on variety, autonomy, and responsibility. Job Qualifications/Requirements 4–6 years’ experience in an operations, e-commerce, or admin support role — ideally in a small, entrepreneurial company. Advanced spreadsheet and reporting ability — confident working in Xero and Excel. Excellent communicator — clear, timely, and professional in both written and spoken English. Proactive and independent: takes ownership, makes decisions, and follows through without needing hand-holding. Strong organisational and analytical skills: comfortable juggling multiple priorities. Tech-savvy: experience with Shopify, Canva, Meta Business Suite, Klaviyo, Microsoft 365 (or ability to learn quickly). A team player who enjoys variety — happy shifting from data reporting one day to creative or customer support the next. Job Responsibilities Operations & Reporting:• Manage Xero-based reporting: prepare weekly, monthly, and quarterly reports (training and context provided).• Maintain advanced spreadsheets for inventory, landed cost tracking, and sales summaries.• Liaise with warehouses in New Zealand and Australia to coordinate stock levels, dispatches, and reconciliations.• Support supply‑chain tasks: shipping documentation, supplier communication, and stock monitoring.• Identify process improvements and streamline internal workflows. Executive & Team Support:• Manage the inboxes of the two founders: organise, prioritise, and respond to emails on their behalf where appropriate.• Exercise good judgment and discretion when handling sensitive or confidential information.• Anticipate needs, manage follow‑ups, and maintain clear communication across key internal and external contacts.• Document processes and updates using Loom or written SOPs.• Manage task lists, calendars, and reporting sheets to keep the team on track.• Communicate proactively on capacity, priorities, and progress. Customer Success:• Respond to customer emails and messages (Meta Inbox, Shopify, Okendo).• Handle customer enquiries with empathy and efficiency — balancing friendliness with professionalism.• Track recurring issues and suggest improvements to enhance customer experience. Creative & Content Support:• Work in Canva to create and resize product or marketing images.• Upload content to Shopify, YouTube, and social platforms as needed.• Support design tasks such as thank‑you cards, postcards, and packaging artwork coordination. You can also send your resume to #J-18808-Ljbffr

  • Senior Operations

    3 days ago

    Dumaguete, Central Visayas, Philippines WrkPod Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    On-site: Dumaguete City, Negros OrientalWork Schedule: DayshiftJob Description:We're now looking for a Senior Operations & Customer Success Coordinator who can take the reins across operations, reporting, and customer support. This is a key role in a lean, entrepreneurial team — perfect for someone who thrives on variety, autonomy, and responsibility.Job...

  • Senior HubSpot Operator/Manager

    3 days ago

    Dumaguete, Central Visayas, Philippines Lumikha Full time

    We're looking for a senior HubSpot expert to own and craft our marketing automation systems. Join our 100% remote team in the Philippines and enjoy a 4-day work week.Location: Remote (Philippines)Work-Type: Full-Time, 4-Day Work WeekLumikha Teams is looking for a Senior HubSpot Operator/Manager to take full ownership of our marketing and sales technology...

  • Senior Manager of Global Collections Operation

    1 week ago

    Dumaguete, Philippines WHR Global Consulting Full time

    The Senior Manager of Global Collections Operation is responsible for the creation, development and implementation of global strategies that ensure effective collection results. This role is considered as agile and a thought leader requiring an innovative approach and the ability to drive industry‑leading strategies that are transformative to our global...

  • Senior HubSpot Operator or Manager

    6 days ago

    Dumaguete, Philippines Atelier Lumikha Full time

    Job Description: • Architect, build, and maintain complex automation workflows, sequences, and lead-nurturing campaigns. • Manage the entire HubSpot instance (Marketing, Sales, Service, and Operations Hubs), ensuring seamless data flow and process integrity. • Own database management, segmentation, and data hygiene, ensuring all information is clean,...

  • Senior Manager Talent Acquisition

    3 days ago

    Dumaguete, Central Visayas, Philippines Qualfon Full time ₱80,000 - ₱120,000 per year

    Work set-up:OnsiteWork location:Dumaguete City, Negros OrientalWork schedule:Mid shiftReporting to:Director, Regional Talent Acquisition (PH)Job SummaryThe Senior Manager, Talent Acquisition is a strategic leader responsible for overseeing multi-site recruiting operations and driving enterprise-wide talent acquisition strategies to support rapid business...

  • Senior Network Engineer

    6 hours ago

    Dumaguete, Philippines TALENTMATE Full time

    About Us Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment...

  • Senior Communications Lead

    11 hours ago

    Dumaguete, Philippines Reef-World Full time

    Full job description here: HOW TO APPLY Please email your CV and a separate attached short cover letter specific to this position to In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Applications that do not follow the...

  • Bank Branch Manager

    8 hours ago

    Dumaguete, Philippines U-BIX Corporation Full time

    U-BIX Corporation is hiring for one of our affiliates, SG Bank (Dumaguete). The Branch Manager will lead the branch operations and drive sales and marketing initiatives to grow the bank’s clientele base. This role requires a dynamic leader with strong business development skills, a customer‑centric mindset, and the ability to deliver sustainable growth...

  • Senior Network Engineer

    3 days ago

    Dumaguete, Central Visayas, Philippines Tarro Full time

    About UsHere at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment...

  • MANAGER, QUALITY

    6 days ago

    Dumaguete, Philippines Qualfon Full time

    Main Objectives and Functions Achieve center performance target on Quality metric In-charge of the center’s overall performance on Quality metric Designs QA strategy with SOM/OM and Account Managers (remedial plan) Defines standards and establishes clearly defined quality methods for staff Conducts Root Cause Analysis meetings with the Management Team...