Senior Operations

2 days ago

Dumaguete, Central Visayas, Philippines WrkPod Inc. Full time ₱1,200,000 - ₱2,400,000 per year

On-site: Dumaguete City, Negros Oriental

Work Schedule: Dayshift

Job Description:

We're now looking for a Senior Operations & Customer Success Coordinator who can take the reins across operations, reporting, and customer support. This is a key role in a lean, entrepreneurial team — perfect for someone who thrives on variety, autonomy, and responsibility.

Job Qualifications/Requirements:

  • 4–6 years' experience in an operations, e-commerce, or admin support role — ideally in a small, entrepreneurial company.
  • Advanced spreadsheet and reporting ability — confident working in Xero and Excel.
  • Excellent communicator — clear, timely, and professional in both written and spoken English.
  • Proactive and independent: takes ownership, makes decisions, and follows through without needing hand-holding.
  • Strong organisational and analytical skills: comfortable juggling multiple priorities.
  • Tech-savvy: experience with Shopify, Canva, Meta Business Suite, Klaviyo, Microsoft 365 (or ability to learn quickly).
  • A team player who enjoys variety — happy shifting from data reporting one day to creative or customer support the next.

Job Responsibilities:

  • Operations & Reporting:

    • Manage Xero-based reporting: prepare weekly, monthly, and quarterly reports (training and context provided).

    • Maintain advanced spreadsheets for inventory, landed cost tracking, and sales summaries.

    • Liaise with warehouses in New Zealand and Australia to coordinate stock levels, dispatches, and reconciliations.

    • Support supply-chain tasks: shipping documentation, supplier communication, and stock monitoring.

    • Identify process improvements and streamline internal workflows.
  • Executive & Team Support:

    • Manage the inboxes of the two founders: organise, prioritise, and respond to emails on their behalf where appropriate.

    • Exercise good judgment and discretion when handling sensitive or confidential information.

    • Anticipate needs, manage follow-ups, and maintain clear communication across key internal and external contacts.

    • Document processes and updates using Loom or written SOPs.

    • Manage task lists, calendars, and reporting sheets to keep the team on track.

    • Communicate proactively on capacity, priorities, and progress.
  • Customer Success:

    • Respond to customer emails and messages (Meta Inbox, Shopify, Okendo).

    • Handle customer enquiries with empathy and efficiency — balancing friendliness with professionalism.

    • Track recurring issues and suggest improvements to enhance customer experience.
  • Creative & Content Support:

    • Work in Canva to create and resize product or marketing images.

    • Upload content to Shopify, YouTube, and social platforms as needed.

    • Support design tasks such as thank-you cards, postcards, and packaging artwork coordination.

You can also send your resume to .

  • Senior HubSpot Operator/Manager

    2 days ago

    Dumaguete, Central Visayas, Philippines Lumikha Full time

    We're looking for a senior HubSpot expert to own and craft our marketing automation systems. Join our 100% remote team in the Philippines and enjoy a 4-day work week.Location: Remote (Philippines)Work-Type: Full-Time, 4-Day Work WeekLumikha Teams is looking for a Senior HubSpot Operator/Manager to take full ownership of our marketing and sales technology...

  • Senior Sanitary Engineer

    2 days ago

    Dumaguete, Central Visayas, Philippines Bureau Veritas S.A. Full time $50,000 - $150,000 per year

    We are seeking a highly skilled Senior Sanitary Engineer to lead and manage sanitary engineering projects within airport facilities. The ideal candidate will have extensive experience in designing, implementing, and maintaining sanitary systems that comply with international aviation standards and local regulations. This role involves ensuring the highest...

  • Senior Manager Talent Acquisition

    2 days ago

    Dumaguete, Central Visayas, Philippines Qualfon Full time ₱80,000 - ₱120,000 per year

    Work set-up:OnsiteWork location:Dumaguete City, Negros OrientalWork schedule:Mid shiftReporting to:Director, Regional Talent Acquisition (PH)Job SummaryThe Senior Manager, Talent Acquisition is a strategic leader responsible for overseeing multi-site recruiting operations and driving enterprise-wide talent acquisition strategies to support rapid business...

  • Sr. HR Operations Specialist

    4 days ago

    Dumaguete, Central Visayas, Philippines Tarro Full time ₱1,500,000 - ₱2,500,000 per year

    About UsHere at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment...

  • Sr. HR Operation Specialist

    2 days ago

    Dumaguete, Central Visayas, Philippines Tarro Full time $35,000 - $75,000 per year

    About Us:Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment...

  • Senior Network Engineer

    2 days ago

    Dumaguete, Central Visayas, Philippines Tarro Full time

    About UsHere at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment...

  • Senior Marketing Specialist

    4 days ago

    Dumaguete, Central Visayas, Philippines Wrkpod Full time ₱360,000 - ₱720,000 per year

    Job Qualifications/Requirements8–10 years' experience in marketing, with strong exposure to digital and campaign management.Experience managing agencies (SEO, SEM, media buying, PR).Proven ability to deliver measurable ROI across campaigns.Strong skills in graphic design (Adobe Creative Suite, Canva) and ability to step in hands-on.Familiarity with video...

  • manager, quality

    2 weeks ago

    Dumaguete, Central Visayas, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

    OverviewJob Title: MANAGER, QUALITYResponsibilitiesMain Objectives and Functions:1. Achieve center performance target on Quality metricIn-charge of the center's overall performance on Quality metric Designs QA strategy with SOM/OM and Account Managers (remedial plan) Defines standards and establishes clearly defined quality methods for staff Conducts Root...

  • Senior Azure Cloud Engineer

    2 days ago

    Dumaguete, Central Visayas, Philippines itm8 Danmark Full time $50,000 - $1,200,000 per year

    Required Qualifications:• Experience:5-8 plus years in IT infrastructure or systems engineering, with at least 3-5 years focused on Azure cloud engineering.• Technical Skills:Deep knowledge of Azure services (Compute, Networking, Storage, Indentity, Security).Hands-on experience with Terraform, ARM templates, Powershell, Python and Azure CLI.Strong...

  • Team Leader

    4 days ago

    Dumaguete, Central Visayas, Philippines Straive Full time ₱1,500,000 - ₱2,500,000 per year

    Job descriptionAre you a results-driven leader ready to take the next step in your career? We're looking for a Team Lead to oversee daily operations, coach team members, and ensure performance targets are met. This is an exciting opportunity to work with a dynamic team in a fast-paced environment.Key Responsibilities:Supervise and guide a team to meet...