Customer Service Center for Excellence Lead

Job OverviewWe seek an experienced Customer Service Center Lead to oversee day-to-day operations and ensure best-in-class service delivery.This leadership role requires a strong leader who can drive customer satisfaction and team performance.Key Skills and QualificationsLeadership experience in customer-facing rolesStrong communication and problem-solving...

Job overview WTW, Manila/Taguig, National Capital Region, Philippines — Customer Service Center Manager Join to apply for the Customer Service Center Manager role at WTW WTW is an equal opportunity employer The Role Collaborate with U.S. based Service Center Manager to support ongoing client relationship, requirements and resolve escalated client issues...

About the job CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Defining and implementing operational strategies: Developing and executing plans to...

About the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances...

Head of Human Resources Center of Excellence\The Head of the Human Resources (HR) Center of Excellence will be responsible for leading the company's HR Services function, focusing on recruitment, payroll services, and employee engagement. This role involves developing and implementing company-wide HR frameworks, building HR capability, and driving...

Remote Customer Service PositionWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.Your primary goal will be to provide timely and effective solutions to customer inquiries, ensuring their satisfaction...

We’re seeking a motivated Call Center Manager/Team Leader to lead and support our customer service team at Best Reliable Resources Inc., located in BGC Taguig City. You'll ensure excellent service delivery, manage team performance, and drive operational success through coaching, reporting, and process improvement. What You’ll Be Doing Supervise the daily...

Overview WTW, Taguig, National Capital Region, Philippines — Customer Service Center Manager (Night Shift) . Responsibilities Collaborate with U.S. based Service Center Manager to support ongoing client relationship, requirements and resolve escalated client issues as needed Work with U.S. based Service Center Manager to provide reporting and trend...

We’re Hiring: Senior Leader – Contact Center Operations (Financial Services) Location: Pasay or Taguig (Full Onsite) Level: Director Are you a seasoned leader with a passion for driving operational excellence and customer experience in the financial services industry? We are looking for a Senior Leader to oversee the end-to-end operations of our...

Qualifications:Bachelor's Degree preferred but will also consider someone with 5+ years of relevant contact center management experienceAt least 2-year experience distribution, consignment or retail service experience as either service advisor.Ability to handle confidential information in a professional mannerAbility to make sound business judgmentsExcellent...