Chat & Email Support – Non-Voice Account | Earn 23K Monthly at Cebu

1 week ago

Cebu City, Philippines UNIJOBS INTERNATIONAL MANPOWER Full time

Chat & Email Support – Non-Voice Account | Earn 23K Monthly at Cebu About the role Join the exciting world of customer service at UNIJOBS INTERNATIONAL MANPOWER' as a Chat & Email Support agent. This is a full-time role based in Cebu City, Cebu, where you will be responsible for providing exceptional non-voice support to our clients. Earn up to 23K monthly while working in a dynamic and supportive environment. Responsibilities Respond promptly and professionally to customer inquiries via chat and email Troubleshoot and resolve customer issues with a positive and empathetic attitude Provide accurate information and recommendations to customers Maintain detailed records of all customer interactions Collaborate with colleagues to ensure a seamless customer experience Continuously learn and adapt to new products, services and company policies Qualifications Excellent communication and interpersonal skills, both written and verbal Strong problem-solving and critical-thinking abilities Ability to work effectively in a fast-paced, customer-centric environment Proficiency in English, with the ability to communicate clearly and effectively Previous experience in a customer service or call centre role is preferred Exceptional time management and multitasking skills What we offer Competitive monthly salary up to 23K Opportunities for career advancement and professional development Generous leave entitlements and work-life balance initiatives Team-building activities and social events About us UNIJOBS INTERNATIONAL MANPOWER' is a leading provider of customer service solutions, with a strong presence in the Philippines. We pride ourselves on our commitment to excellence, innovation, and a customer-centric approach. Join our dynamic team and be a part of our continued success. Apply now and take the first step towards an exciting new chapter in your career Additional notes Unlock job insights Your application will include the following questions: What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Non-Voice Customer Service Representative? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr

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