Newbies are Accepted here in Cebu City

6 days ago

Cebu City, Central Visayas, Philippines UNIJOBS INTERNATIONAL MANPOWER Full time ₱200,000 - ₱300,000 per year

About the role

Join the exciting world of customer service. This is a full-time role based in Cebu City, Cebu, where you will be responsible for providing exceptional non-voice support to our clients. Earn up to 23K monthly while working in a dynamic and supportive environment.

What you'll be doing

  1. Respond promptly and professionally to customer inquiries via chat and email
  2. Troubleshoot and resolve customer issues with a positive and empathetic attitude
  3. Provide accurate information and recommendations to customers
  4. Maintain detailed records of all customer interactions
  5. Collaborate with colleagues to ensure a seamless customer experience
  6. Continuously learn and adapt to new products, services and company policies

What we're looking for

  1. Excellent communication and interpersonal skills, both written and verbal
  2. Strong problem-solving and critical-thinking abilities
  3. Ability to work effectively in a fast-paced, customer-centric environment
  4. Proficiency in English, with the ability to communicate clearly and effectively
  5. Previous experience in a customer service or call centre role is preferred
  6. Exceptional time management and multitasking skills
  7. A genuine passion for delivering outstanding customer service

What we offer

We are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can enjoy include:

  1. Competitive monthly salary up to 23K
  2. Comprehensive medical and dental benefits
  3. Opportunities for career advancement and professional development
  4. Generous leave entitlements and work-life balance initiatives
  5. Team-building activities and social events

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