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Claims Operations Analyst
4 weeks ago
Overview
ECLARO Quezon City, National Capital Region, Philippines
Claims Operations Analyst
Responsibilities- Intake, triage, route and assign claims to appropriate resources.
- Comply with all regulatory requirements, company mandates and policies.
- Prepare claims correspondence including assigning claim numbers and sending acknowledgement letters.
- Properly document claim files, including notes and diaries, documents in ImageRight and claimant details.
- Manage and update claims information for changes in status, parties, notifications, filings, etc.
- Review and record medical bills, police reports, contracts, legal bills, and other claim file documents.
- Complete claims financial transactions including claim payments, vendor invoices, attorney expenses, etc.
- Process and document returned checks, voided checks, credits and other financial transactions.
- Run reports for fraudulent claim research; report claims to ISO and other agencies as required.
- Run OFAC and other sanctions clearance on claims indemnity and expense payments.
- College degree preferred
- 5+ years in Commercial / Healthcare Claims
- Ability to exercise independent judgment and make critical business decisions effectively.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative and Other
- Industries: Staffing and Recruiting and Insurance