Bilingual Claims Operations Specialist
4 weeks ago
Bilingual Claims Operations Specialist (French-English) OPENLANE Makati, National Capital Region, Philippines Job Overview OPENLANE is looking for a Claims Operations Specialist who will primarily manage customer calls to ensure that only customers with existing arbitration cases are transferred to the Arbitration team. The role requires managing timely arbitration between buyers and sellers to reach successful resolutions based on auction arbitration policies. The specialist will also oversee the timely closure of arbitration cases and assist in filing new claims. Responsibilities and Duties Handle customer queries about arbitration case status, payment, and refund inquiries via phone. Act as a liaison for incoming calls before transferring them to the Arbitration team. Create callback tasks for cases where the Arbitration Specialist is unavailable. Ensure vehicle data is accurate for remarketing purposes. Monitor cases pending for more than 24 hours and follow up with the Arbitration team. Verify support case accuracy and tag them to the correct arbitration case. Assist customers in filing arbitration cases through an online portal. Qualifications & Education Requirements High School Diploma or equivalent required; Bachelor's degree preferred. Preferably 1‑3 years of automotive, mechanical, or body‑shop experience; dispute resolution experience is an asset. Experience with automobile brands, equipment, mechanics, and structure preferred. Superior customer service and dispute resolution orientation. Strong verbal and written communication skills. Effective report writing and composition skills. Proficiency with Microsoft Office applications including Excel, Word, and Outlook. Strong management and organizational skills. Knowledge of health and safety practices and policies. French fluency is an asset but not required. What We Offer Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401(k) (US) or RRSP (Canada) with company match Paid vacation, personal, and sick time Paid maternity and paternity leave (US) Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer‑paid Leap into Service Day to volunteer Tuition reimbursement for eligible programs Opportunities for skill expansion across a publicly traded, global organization Career advancement through internal promotions and diverse career paths Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Technology, Information and Media #J-18808-Ljbffr
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IT Specialist
4 weeks ago
Makati, Philippines Nityo Infotech Full timeJob Opportunity: Japanese Bilingual IT Specialist We are looking for a Japanese Bilingual IT Specialist to join our team. The ideal candidate will have strong technical expertise and the ability to communicate effectively in both English and Japanese (Nihongo). Job Responsibilities -- Provide IT support to clients and internal teams, ensuring smooth...
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Claims Helpdesk Specialist
4 weeks ago
Makati, Philippines AIA Hong Kong and Macau Full timeClaims Helpdesk Specialist page is loaded## Claims Helpdesk Specialistlocations: Makati, PH-AIA Philippinestime type: Full timeposted on: Posted 30+ Days Agotime left to apply: End Date: November 28, 2025 (22 days left to apply)job requisition id: JR-60902**At AIA we’ve started an exciting movement to create a healthier, more sustainable future for...
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Claims Specialist
2 weeks ago
Makati City, National Capital Region, Philippines AXA Full time ₱250,000 - ₱500,000 per yearPlease visit for more information. Acknowledge receipt of Claim requests. Upload claim documents to case in the health claims system Validate claim details in the health claims system Update Claim status and notes in the health claims system Update TPA file for endorsement to Claims Control Team Adheres to service standards of processing...
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Claims Specialist
4 weeks ago
Makati, Philippines SPD Jobs Incorporated Full timeOn-site - Makati Fresh Graduate/Student Bachelor Full-time Share Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training Read More Responsible for analyzing, adjudicating, auditing, and processing of claims (In-Patient, Outpatient Hospital Bills and Professional Fees) according to set medical guidelines,...
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Claims Helpdesk Specialist
2 weeks ago
Makati, PH-AIA Philippines AIA Group Full time ₱800,000 - ₱1,200,000 per yearAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...
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Claims Handler
2 weeks ago
Makati City, National Capital Region, Philippines 7783b009-a26c-4894-aaa5-fea8a297d2d7 Full time ₱1,500,000 - ₱3,000,000 per yearInsurance Claims HandlerMakati, Manila (On-site)Global Ship Management | High-impact, fast-paced roleAre you someone who thrives in high-stakes environments and enjoys turning chaos into clarity? Do you have strong attention to detail, a knack for insurance processes, and want to step into a role where your decisions help safeguard global maritime...
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Claims Specialist
3 days ago
Makati, Philippines HR Network Inc. Full timeHelp ensure smooth and efficient processing of insurance claims. This role supports the claims team with documentation, investigation, and customer communication. -Input and organize claim information accurately in the system -Collect and file needed documents (e.g. receipts, medical reports) -Help review claims for errors or missing info -Assist with...
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claims manager
1 week ago
Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱1,500,000 - ₱2,500,000 per yearAbout the role This full-time Claims Manager role at MANILA BANKERS LIFE INSURANCE CORP' in Makati City Metro Manila is an exciting opportunity to join a leading insurance provider. As Claims Manager, you will be responsible for overseeing the efficient and effective processing of insurance claims to provide high-quality service to our customers.What you'll...
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Makati, Philippines ISTA Solutions Full timeClaims Specialist | US Healthcare Insurance | Earn a 21K Signing Bonus Posted 3 days ago. Be among the first 25 applicants. ISTA Solutions , an outsourcing/offshoring company, is in search of an experienced Claims Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals...
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Claims Manager
1 week ago
Makati City, National Capital Region, Philippines CXC Full time ₱900,000 - ₱1,200,000 per yearIn this role, you'll oversee the full claims lifecycle from assessment to resolution with a strong focus onconsumer lines and travel insurance.You'll lead a dedicated team, ensure compliance with industry regulations, and continuously improve processes to make things faster, fairer, and simpler for our customers.What You'll DoLead and manage the end-to-end...
