
Human Resources Operations Manager
1 day ago
Overview
eClerx Muntinlupa City, National Capital Region, Philippines
eClerx is seeking a highly skilled and experienced HR Operations Manager to lead our HR operations in the Philippines. The role requires strong expertise in Compensation & Benefits, HRIS, and HR Compliance , ensuring accurate execution of HR processes while maintaining a positive employee experience. You will play a key role in streamlining HR operations, driving compliance, and supporting a global workforce.
Key Responsibilities- Oversee the full spectrum of HR Operations , including employee lifecycle management (onboarding, transfers, offboarding).
- Manage and continuously improve Compensation and Benefits programs , ensuring competitiveness and compliance with company policies and local regulations.
- Lead and administer HRIS management , ensuring accurate employee data, reporting, and system optimization.
- Ensure strict compliance with Philippine labor laws, regulatory requirements, and company HR policies .
- Partner with internal teams (HRBP, Talent Acquisition, Payroll, and Finance) for seamless HR service delivery.
- Drive automation and process improvement initiatives to improve efficiency and enhance employee experience.
- Monitor HR metrics and provide insights and reports to senior leadership for decision-making.
- Handle escalated HR-related queries and provide effective solutions.
- Support internal and external audits, ensuring HR documentation and processes meet compliance standards.
- Manage, coach, and develop the HR Operations team to achieve excellence in service delivery.
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree a plus).
- At least 5-7 years of progressive HR experience , with 2-3 years in HR Operations leadership .
- Solid background in Compensation and Benefits, HRIS administration, and HR Compliance .
- Strong knowledge of Philippine labor laws and HR regulatory requirements.
- Experience in payroll processes and coordination with Finance.
- Excellent leadership, stakeholder management, and people development skills.
- Strong analytical mindset with the ability to identify and drive process improvements.
- Ability to thrive in a fast-paced environment and work on US hours/night shift .
- Must be willing to work onsite in Northgate, Alabang .
- Competitive salary and benefits package.
- Career growth opportunities in a global, fast-paced environment.
- Exposure to best-in-class HR operations and compliance practices.
- Collaborative and supportive work culture.
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