Service Desk Ops Lead — Onsite, BGC | ITIL-Certified

Senior Operations Manager - Service Desk (BGC, Taguig) About the job (Onsite) HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus 24 Leaves Annually Requirements 4 to 5 years as an operations manager with experience in handling help desk/service desk operations 6 years minimum BPO/BPM experience Must have managerial leadership experience...

Requirements:A minimum of 5 years' experience working in a service desk environment in a leadership positionITIL Foundation certification (v3 or higher).Strong written and verbal communicationMentoring and team building expertiseProven ability to maintain good relationships with customers and vendors.Proven ability to engage and negotiate with people, and...

Knowledgebase Manager - Financial Service Desk About the job Knowledgebase Manager - Financial Service Desk TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview will be conducted via phone. Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig) Work Setup: Onsite (BGC...

Knowledgebase Manager - Service Desk Financial (BGC) Work Setup: Onsite (BGC Taguig) Qualifications At least 3 years experience in a service desk LoB in the BPO industry 2 years experience in knowledge base (KB) management Must have experience in creating, maintaining, and updating knowledgebase articles under a service desk account #J-18808-Ljbffr

Metacom Solutions is urgently hiring for IT Service Desk Job Description: Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration,...

WERE HIRING: IT SERVICE DESK SPECIALIST Location: BGC, Taguig City | 100% Onsite Step Up Your IT Career in a Global Environment! Do you have a solid background in tech support and a passion for delivering world‑class IT service? We’re looking for an experienced IT Service Desk Specialist who’s ready to make an impact and grow in a dynamic, fast‑paced...

WE’RE HIRING: IT SERVICE DESK SPECIALIST Location: BGC, Taguig City | 100% Onsite Step Up Your IT Career in a Global Environment! Do you have a solid background in tech support and a passion for delivering world‑class IT service? We’re looking for an experienced IT Service Desk Specialist who’s ready to make an impact and grow in a dynamic,...

Metacom Solutions is urgently hiring for IT Service Desk Job Description: Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration,...

Work Location: Bonifacio Global City (BGC)Work Setup: Onsite1. Service Desk Associate (Mid Level)Starting Salary Package: ₱28,000Qualifications:Completed at least 1st year in collegeMinimum 18 months handling Service Desk rolesStrong technical background in hard core tech support and computer troubleshooting2. Service Desk Specialist (Senior Level)Salary...

Information Technology Service Desk Team Lead Direct message the job poster from Tata Consultancy Services Job Overview The IT Service Desk Lead will be responsible for overseeing the day‑to‑day operations of the IT Service Desk team, ensuring high‑quality support and service delivery across the organization. This role requires strong leadership,...