Product Manager

4 days ago

Pasig, Philippines UNIVERSAL ACCESS and SYSTEMS SOLUTIONS, PHIL. INC. Full time

Job Overview The Product Manager is expected to lead the development and lifecycle management of our Managed Services Best of Breed (BOB) portfolio, with a focus on Managed NOC, Managed SD-WAN, Managed SASE, and Cloud Infrastructure solutions. This role is pivotal in shaping our service offerings, driving innovation, and ensuring financial targets are met. Key Responsibilities Product Strategy & Roadmap Responsible for attaining (and monitoring) overall Managed Best of Breed and ATMOS portfolio targets Define and execute the product vision, strategy, and roadmap for Managed NOC, Managed SD-WAN, SASE, and Cloud Infrastructure services. Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and gaps. Collaborate with cross-functional teams (engineering, operations, sales, marketing) to deliver high-impact solutions. Service Design & Development Lead the design and development of scalable, secure, and cost-effective managed services. Define scope of work, service-level agreements (SLAs), operational processes, and support models. Ensure compliance with industry standards and security best practices. Go-to-Market & Enablement Partner with marketing and sales to develop go-to-market strategies, pricing models, and sales enablement materials. Support pre-sales activities, including customer presentations, RFP responses, and solution design. Lifecycle Management Monitor product performance, customer satisfaction, and operational metrics. Drive continuous improvement through feature enhancements, cost optimization, and service innovation. Qualifications Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA is a plus). 2+ years of experience in product management, preferably in managed services, networking, or cloud infrastructure. Strong understanding of Managed NOC, SD-WAN, SASE (Secure Access Service Edge), and cloud platforms (AWS, Azure, GCP). Experience with service design, vendor management, and agile product development. Excellent communication, analytical, and stakeholder management skills. Certifications such as CCNA, ITIL, or cloud/networking certifications (e.g., AWS Certified Solutions Architect, Cisco CCNP) is a plus Experience working with MSPs, telecom providers, or enterprise IT environments. #J-18808-Ljbffr

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