Community Manager

2 weeks ago


Imus, Philippines Starfish Full time

Overview

A fintech client is seeking a Community Manager (Remote) . This role will be pivotal inorganizing and categorizing digital content, managing FAQs on social media, and ensuring optimal discoverability across various platforms.

Responsibilities
  • Tag and categorize digital content accurately to enhance searchability and user engagement
  • Manage and respond to frequently asked questions (FAQs) on social media channels promptly and appropriately
  • Collaborate with content creators to understand the context and intent of content for effective tagging
  • Maintain consistency in tagging practices across all content types to ensure uniformity
  • Monitor content performance metrics and analyze the impact of tagging and FAQ management on engagement
  • Update and refine tags based on performance data and evolving content strategies
  • Assist in developing and implementing best practices for content tagging and management
Requirements
  • Proven experience in content management or digital marketing
  • Strong understanding of content categorization and SEO principles
  • Excellent written and verbal communication skills
  • Detail-oriented with strong organizational skills
  • Ability to work independently and as part of a collaborative team
  • Familiarity with content management systems and tagging tools is a plus
Seniority level

Associate

Employment type

Contract

Job function
  • Marketing
Industries
  • IT Services and IT Consulting
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