Administration Assistant

TOA Global Manila, National Capital Region, Philippines This range is provided by TOA Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from TOA Global Global Talent Development Programs & Partnerships Lead at TOA Global Job Title: Administration Assistant Location: Manila Shift: 7AM - 4PM PH Time, Monday to Friday Arrangement: Onsite UNLOCK YOUR POTENTIAL AT TOA GLOBAL At TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines, South Africa, and South America, we empower accounting professionals by providing world‑class opportunities and support. ABOUT THIS ROLE To provide general office administration and support in an accountancy firm, with a focus on Australian Taxation Office (ATO) & Australian Securities & Investments Commission (ASIC) Liaison. This role is integral in supporting our Partners, Accountants and Practice Manager. To be successful in this role, ideally you will thrive in a dynamic environment, where you will deliver high quality, accurate and efficient administrative outcomes. Responsibility Overview The role is responsible for: Australian Taxation Office (ATO) tasks including: Notice of Assessment reconciliation against Xero Send reconciled NOA to client via ATO SmartDocs Process ATO Mail via ATO SmartDocs and file on SharePoint Keep client information up to date on portal and Xero Produce ATO debtors reports Produce ATO lodgement reports Produce and send payment slips Managing ATO debtors Liaising with the Australian Taxation Office regarding client queries Australian Securities and Investments Commission (ASIC) tasks including: Attendance to ASIC administration and compliance Keep company and trust information up to date Produce supporting forms and documentation Preparation of ASIC forms and lodgements Preparation and distribution of ASIC annual company review packs Managing ASIC debtors Registration and maintenance of business names Attending to accountant and client queries and tasks as required Daily Correspondence & Client Liaison Managing daily correspondence and liaison with clients and other external parties and managing centralised email inboxes and voicemail messages Practice Management Systems XPM/CRM management and ensuring data is consistent across multiple systems XPM job workflow – create jobs, schedule jobs and report on status of workflow Send tax packs – package / cover letters / facilitate electronic signing process Request tax docs from clients, prepare checklists and reconcile received tax docs against checklist and follow up missing tax docs Create and manage process notes Preparation of reports when required Data entry Document management and filing on SharePoint Accounts Receivable reconciliations and overdue debt reminders Ad‑hoc administrative duties as required Systems Xero Office365 (including MS Office, SharePoint and Teams) BGL Simple Fund and CAS 360 FuseSign ATO SmartDocs ABOUT YOU Minimum of 2 years’ experience in a similar role preferably within a professional services firm Positive can‑do/will‑do attitude with the willingness to learn quickly Excellent written and verbal communication skills Ability to multitask, prioritise workload and meet deadlines is essential Able to demonstrate high level of organisational skills Highly efficient and proactive individual Excellent attention to detail – accuracy is key Ability to work autonomously, and as part of a team Proficient in Microsoft Office Products, with strong spreadsheeting skills Strong focus on organisation and process improvements Friendly with great communication skills and good phone manner A minimum of 2 years’ experience in a similar role Experience working with an Australian professional services firm Proficient in CAS360 and ATO Portal Experience liaising with ASIC and ATO Previous experience working within an Accounting firm performing ASIC and ATO tasks Experience with Xero (XPM) or a similar Practice Management system is preferable What's in it for you? The best Health and Insurance Plan (up to 50k maternity benefits; enroll your dependents, parents, or common‑law partner) Enjoy your Tenure Recognition Program with additional free HMO dependent or Cash incentives An Annual Performance Review with Salary Increase Logging off on time for you to enjoy more personal time International career growth and connections Access to certifications and courses from Ab2 Institute of Accounting Unlimited cash incentives for hired referrals 20‑night differential and non‑taxed allowances Having weekends off and taking up to 21 paid leave days A family‑first culture and work‑life fulfilment 20+ options of free coffee and chocolate drinks Billiards, table tennis, or foosball in our breakout room Exclusive TOA merchandise and fun onsite activities Healthy workplace near residences, malls, restaurants, and sports hubs Seniority level Entry level Employment type Full‑time Job function Administrative We live by our VALUES to cultivate and foster growth and innovation. BE AWESOME: Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment. KEEP IT REAL: We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations. BRING THE WOW: We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results. DREAM BIG: We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self‑improvement. Visit us at: Join TOA Global and experience the difference We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence Referrals increase your chances of interviewing at TOA Global by 2x #J-18808-Ljbffr