E-Commerce Specialist

3 weeks ago

Metro Manila Philippines Moulton RB Corp. Full time

Monitor Fulfillment Performance, Listing Performance, and Customer Service Performance. Track Sales, Orders, Pageviews, Visitors, Best-Selling Products, and Units Sold. Floating Orders Management Oversee resolution of floating orders for timely and accurate fulfillment. Platform Campaigns Participate in campaigns and promotions, ensuring implementation, monitoring, and tracking. Store Decoration & Optimization Update store visuals and layouts to enhance user experience and align with campaigns. Chat Broadcast & Customer Engagement Set up Chat Broadcasts for promotions and engagement. Monitor chat volume and respond to inquiries promptly. Discount Promotions & Vouchers Set up and monitor discount promotions and vouchers. Create BAU, New, and New Followers vouchers per marketing calendar. Stock Monitoring & Management Monitor stock levels and replenish on time. Regularly check availability to prevent stockouts and delays. Account Health & Ad Performance Ensure compliance with platform policies and maintain account health. Manage Shopee, Lazada and Tiktok Ads performance and ad credits. Business Insights & Reports Provide Sales, Orders, and Business Insights (SOBs). Track category rankings and prepare quarterly performance reports. Price Checking & Rebated Price Updates Conduct price checks for competitiveness. Update Shopee Rebated Price Tracker. Quarterly Business Review Schedule and participate in business review meetings. Qualifications Bachelor's degree in Business, E-Commerce, or related fields. 1–2 years of experience in e-commerce operations or a similar role. Proficient in Shopee, Lazada, and other key online platforms. Strong command of MS Office and Google Workspace (Sheets, Docs). Analytical, organized, and proactive problem-solver. Excellent communication and coordination skills. Able to work independently and within a dynamic team. Willing to work on-site (New Manila, Quezon City), 6 days/week. #J-18808-Ljbffr

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