Account Coordinator | Nigh Shift | Eastwood City
4 weeks ago
Account Coordinator | Night Shift | Eastwood City MicroSourcing is seeking an Account Coordinator to join their team in Eastwood City, Quezon City. The successful candidate will work on a night shift schedule. Position: Account CoordinatorLocation: 1880 Eastwood, Quezon CityWork Setup & Shift: Onsite | Night Shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage, paid time-off, group life insurance, and performance bonuses. A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your role As a CSR - Account Coordinator, you will Make outbound calls to warm and recent prospects. Respond promptly to inbound calls, texts, emails, and chats. Educate homeowners about the product, pricing, and application steps. Respond and support homeowners in scenarios such as questions, concerns, and feedback, providing updates to application status, underwriting requests, and distributing leads among Account Managers. Contribute to pilot programs and conversion-focused initiatives. Assist in creating SOPs, manuals, and workflows. Help onboard new team members via shadowing sessions. Track and report key data for team dashboards. Conduct QA checks and help monitor team calls. What you need Non-negotiables Bachelor’s degree in Business or a related field 2+ years of customer service experience, ideally within financial services Strong business-to-consumer (B2C) written and communication skills Experience working with Google Suite, Slack, Salesforce Preferred Skills Experience with a Mortgage or HELOC (homeloan) product is a plus Demonstrated success in a customer-facing role MicroSourcing is an equal opportunities employer and welcomes applications from diverse candidates. The company is committed to fostering an inclusive culture that celebrates individuality and promotes growth. #J-18808-Ljbffr
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Account Coordinator | Nigh Shift | Eastwood City
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Quezon City, Philippines MicroSourcing Full timeAccount Coordinator | Night Shift | Eastwood City Discover your 100% YOU with MicroSourcing! Position: Account Coordinator Location: 1880 Eastwood, Quezon City Work Setup & Shift: Onsite | Night Shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with...
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Quezon City, Philippines JobsAvenuePH Full timeJoin Concentrix Eastwood – Your BPO Career Starts Here! Ready to take your career to the next level? At Concentrix Eastwood , we offer world-class opportunities to work with global brands, gain valuable skills, and grow in a supportive and dynamic environment right in the heart of Quezon City. Why Eastwood? Eastwood City is one of Metro Manila’s premier...
