Mandarin Translator

Overview

Mandarin Translator / Assistant Area Manager

We are looking for a Mandarin Translator / Assistant Area Manager that plays a dual role in supporting both language translation needs and operational management of delivery hubs. The position ensures smooth communication between Mandarin-speaking stakeholders (management, partners, or clients) and local teams, while also assisting in the daily operations of an assigned area. This role bridges communication gaps and supports operational efficiency in a fast-paced courier and logistics environment.

Key Responsibilities 1. Translation & Communication

• Translate written and verbal communications (Mandarin English/Filipino) including memos, contracts, policies, and reports.
• Provide real-time interpretation during meetings, training sessions, and conferences.
• Facilitate communication between Mandarin-speaking management/clients and local staff.
• Ensure accuracy, cultural sensitivity, and confidentiality in all translations.

2. Operations Support (Assistant Area Manager Role)

• Assist the Area Manager in overseeing day-to-day operations of express delivery hubs, including pickup, sorting, last-mile delivery, and COD (cash-on-delivery) reconciliation.
• Support in manpower scheduling, rider/driver coordination, and warehouse management.
• Monitor KPIs such as delivery turnaround time, on-time performance, and service quality.
• Identify operational bottlenecks and recommend process improvements.
• Coordinate with HR, Admin, and Finance teams to ensure compliance with company policies and government regulations.

3. Business & Partner Relations

• Support communication with Mandarin-speaking business partners, e-commerce platforms, and vendors.
• Translate and explain business terms, service agreements, and operational instructions for smooth collaboration.
• Act as liaison during inspections, audits, or client visits.

4. Reporting & Documentation

• Assist in preparing operational reports, incident reports, and area performance reviews.
• Translate and organize official documents required for regulatory compliance or internal use.
• Provide feedback and updates to higher management on area operations.
• Come and join us and be part of the fast-growing company

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Communication, or related field.
• Must be fluent in Mandarin (speaking, reading, and writing) and English/Filipino.
• At least 2–3 years of experience in logistics, courier, supply chain, or related industry (preferred).
• Strong background in operations management or supervisory role is an advantage.
• Excellent organizational, problem-solving, and people management skills.
• Proficiency in MS Office/Google Workspace and operations monitoring tools.
• High integrity, confidentiality, and ability to work in a multicultural environment.
• Must be amenable to work or residing near Pampanga Area.

Come and join us and be part of the fast-growing company

#J-18808-Ljbffr

---