Admission Officer

1 week ago


Batangas City, Philippines Nexford University Full time

Overview As an Admission Officer at Nexford, your role goes beyond just reviewing applications — you'll be a vital contributor to helping learners seamlessly transition into their academic journey. From verifying official transcripts to guiding applicants through their admission requirements, you'll play a key role in ensuring learners have accurate academic records and a smooth enrollment experience. Your responsibilities will span application review, documentation verification, learner record management, and support for outreach initiatives — all while upholding Nexford’s standards of accuracy, efficiency, and learner-centered service. Responsibilities Review applications and make timely, accurate admission decisions. Handle admission-related queries to help move applicants forward in the pipeline. Manage and update learner records in internal systems (e.g. SiS). Verify and document official documents to ensure compliance and record integrity. Collaborate with fellow Admissions Officers for call outreach campaigns to help learners complete pending documents. Participate in virtual/live sessions aimed at supporting learners in securing official records. Conduct research and provide insights on improving the admissions process and reducing barriers. What Does Success Look Like Meeting Performance Targets: Consistently hit KPIs such as application review quotas and reduced AEP (Accepted Evaluation Pending) cases. Learner-Centered Service: Apply empathy, clarity, and responsiveness in every applicant interaction. Effective Collaboration: Work closely with other teams to deliver an exceptional admissions experience. Policy Adherence: Uphold institutional policies with integrity and professionalism. Process Improvement: Contribute to eliminating barriers and optimizing admission workflows. Qualifications A Bachelor’s degree in Business, Education, Psychology, or a related field. At least 2 years of experience in admissions, data management, or customer service (experience in EdTech is a bonus). Strong organizational skills with exceptional attention to detail and accuracy. Proficiency in communication across tools like email, Microsoft Teams, HubSpot, phone, and video conferencing. Ability to work independently in a fast-paced, deadline-driven environment. Sensitivity and awareness when working with a diverse applicant population. Why Nexford Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more. Interested in finding out more about us? Visit for more information and join our mission Typical Details Start Date: As Soon as Possible. Travel: Up to 10% regional/international travel may be required. Working Rhythm: Sunday to Thursday, 10:00 PM – 7:00 AM PHT. How to Apply Ready to Transform Education? Apply Now #J-18808-Ljbffr


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