Spanish Bilingual Maintenance Coordinator

7 days ago

Antipolo, Philippines Nautical Staffing Full time

Spanish Bilingual Maintenance Coordinator

Nautical Staffing is looking for a Spanish Bilingual Maintenance Coordinator for our US-based client in the real estate and property management industry.

The Maintenance Coordinator handles maintenance requests from tenants, employees, or management, coordinates with maintenance technicians or vendors, and follows up on work completion. The role drives communication between tenant, management, and vendors and requires outstanding customer service in line with company policies.

Responsibilities
  • Handles daily maintenance requests via phone, text, or email from residents and employees for unit and property issues.
  • Follows up with tenants on completion of work orders.
  • Provides timely, attentive service to residents and ensures needs are met or explained positively for the company.
  • Enters work order requests driven by residents, employees, and management.
  • Communicates with maintenance technicians daily on work order completions.
  • Sends emails and/or makes phone calls to clients (vendors, tenants) regarding various matters.
  • Purchases materials and services as requested by work orders or management.
  • Schedules turn of apartment, clean-up to market-ready.
  • Regularly inspects property to ensure it is in good working order; common areas are clean and well maintained, and the building meets requirements.
  • Ensures quality control standards are consistently met.
  • Keeps track of supply and material inventories.
  • Other duties as assigned.
Qualifications
  • Must be proficient in both English and Spanish.
  • Must have a solid track record in US property management, especially in maintenance coordination.
  • Must have excellent customer service, organization, and time management skills.
  • Must have experience with property management software (Yardi is a big plus).
  • Must be willing to work full-time during US Central business hours.

Rate: $1,300/month

Additional details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management
  • Industries: Business Consulting and Services
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