Liaison Officer

4 weeks ago

Makati, Philippines Maxicare Healthcare Corporation Full time

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  • Monitors, assesses and evaluates members’ availment of services based on stipulated coverage of the account while obtaining, collecting, collating, processing and reviewing all patient data information from the attending doctors, nurses, patients, charts and other sources of information necessary in adjudicating coverage
  • Visits, revisits, contacts, discusses and ensures that inpatient members understand the limits and scope of their insurance benefits
  • Coordinates and establishes rapport with affiliated doctors and hospital staff & attends scheduled meetings
  • Reviews, resolves, escalates and responds to queries on members’ availing of services
Responsibilities
  • Monitors, assesses and evaluates members’ availment of services based on stipulated coverage of the account while obtaining, collecting, collating, processing and reviewing all patient data information from the attending doctors, nurses, patients, charts and other sources of information necessary in adjudicating coverage
  • Visits, revisits, contacts, discusses and ensures that inpatient members understand the limits and scope of their insurance benefits
  • Coordinates and establishes rapport with affiliated doctors and hospital staff & attends scheduled meetings
  • Reviews, resolves, escalates and responds to queries on members’ availing of services
Experience
  • 1 year experience in customer service
  • HMO or Hospital setting is an advatange
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other, Information Technology, and Management
  • Industries Hospitals and Health Care

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