Process Analyst

1 week ago


Pasay, Philippines SM Supermalls Full time

Job Purpose Responsible for creating the technical documentation of policies and procedures for operating malls and implementing new systems to support these policies and procedures. Responsibilities Create and update policies and procedures by: Coordinating with relevant stakeholders/subject matter experts Observing real-time operations to assess ideal methods Gathering data to validate recommendations Ensuring compliance with government mandates Applying process improvement practices Implement process improvements by: Conducting interviews, immersions, and special studies Gathering business requirements and related information Coordination with stakeholders for the development of the system Testing the usability of the system Performing other tasks and providing other necessary support to move and complete the project Requirements Bachelor’s degree in Industrial Engineering, Business Management, or any related course Certified Industrial Engineer or Lean Six Sigma is an advantage Good communication skills, analytical, problem-solving skills, process and information mapping experience, and project management Proficient in MS Office, can work with tight deadlines, has the potential for higher responsibility Candidate must be willing to be assigned in MOA Square, Pasay City #J-18808-Ljbffr



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