Business Analyst

4 weeks ago

Pasay, Philippines Infinit-O Full time

Overview

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. Our approach combines operational efficiency with a human-centered ethos, aiming to deliver sustainable value for clients and team members. Infinit-O is a Certified B Corporation with a commitment to DEI and inclusive hiring practices.

We are seeking a Business Analyst to join the Payments / Treasury project and collaborate with stakeholders to review, analyze, and define business needs and system requirements. This role reports to the Senior Business Analyst – Strategic Project Management Office.

Key Responsibilities
  • Lead business and process requirements groups to understand the needs of business departments and the Gen II Fund Services Group.
  • Build strong relationships with project stakeholders to communicate and formulate the vision and requirements for the project.
  • Support the Programme / Project Manager with project planning, monitoring, and issue resolution.
  • Document and develop business cases, including cost-benefit analyses, to gain agreement from Change Committee / Senior Management.
  • Analyze requirements and processes to identify areas for strategic and operational improvements; produce and maintain high-quality requirements documentation.
  • Define client needs by listening to requirements and facilitate identifying solutions; conduct impact analyses for change requests.
  • Support development, testing, and readiness activities; assist with change management and transition planning.
  • Manage BA workload and work autonomously to meet project timelines; identify and escalate risks and issues to the Project Manager.
  • Collaborate with the PMO to deliver projects on time and within budget and promote adoption of standard PMO templates and tools.
  • Stay informed about Business Analysis updates, features, and best practices; identify opportunities for process improvement within BA/PMO.
Requirements
  • Proven experience as a Business Analyst or in a similar role.
  • Excellent written and verbal English, including technical writing skills.
  • Excellent attention to detail, problem solving, and critical thinking.
  • Strong communication and interpersonal skills; ability to influence and negotiate.
  • Ability to work independently and collaboratively in a fast-paced environment; comfortable under pressure, ambiguity, and frequent change.
  • Self-motivated with a passion for working with people and for ongoing service improvement and innovation.
  • Able to work in a dynamic, high-growth environment and recommend process improvements.
Preferred Skills
  • Minimum 5 years of experience as a Business Analyst or in a similar role.
  • Excellent knowledge of Payments / Treasury functions.
  • Recognized BA or Project Management qualification (e.g., Lean Six Sigma, CBAP, PRINCE2, PMI).
  • Strong knowledge of business modelling techniques and tools; familiarity with project methodologies.
  • Experience in Global Financial Services is preferred.
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