Instructional Designer

time left to apply End Date: September 30, 2025 (30+ days left to apply)

job requisition id ASU

Instructional Designer

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We help people do more with their technology and stay connected on all of their devices . W e provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing :

The Instructional Design position is responsible for consulting with internal stakeholders to create learning solutions, managing and creating instructional design training materials, collaborating with partners and across the enterprise, and designing and developing learning solutions.

Essential Duties and Responsibilities:

Design and develop training course material using instructional design techniques in conjunction with adult learning theory

Develop assessments to support and analyze learning effectiveness

Design training and job aids for instructor-led and online delivery

Develop learning objectives to include audience, behavior, conditions, and standards

Design and create a variety of materials, and apply fundamental research skills to instructional design projects

Assess the current state of training content across Asurion’s accounts and drive improvements, creativity, and innovation in the way training content is displayed and distributed

Develop and implement multiple Learning Projects, Learning Games, Distance Learning Training, Motion Graphics, Computer-Based Learnings

Here’s what you’ll bring to the team :

Exceptional written and oral communication skills

Experience with the creative use of instructional design technologies

Expertise in adult learning and all aspects of instructional design for various formats, including instructor-led, eLearning, mobile, and various types of performance support

Excellent organizational, communication, and project management skills with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks

Experience using Instructional Design software such as Storyline and Captivate

Bachelor’s Degree OR equivalent combination of education and experience

Hands-on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances preferred

Understanding of next generation technologies related to cloud, mobile, social, or big data

Experience with administrative duties including submitting IT tickets and managing data

2+ years’ experience applying instructional design and adult learning methodologies to development and implementation of web-based training and other instructional materials

Alternatively, 2+ years’ experience in a related creative professional field (web development, graphic design, animation, videography)

We take care of you (benefits/perks):

Competitive pay and benefits including health, dental, and vision

Retirement savings plan

Paid time off

Continuing education support

Ongoing training to grow your skills

About Asurion

Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it .

Use this site to view the status of applications you’ve submitted and to take action on important tasks related to those applications.

Asurionisa global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position.Our products and services help nearly 300 million customers worldwide.

The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way:

Customer First

• We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.

One Team

• We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.

Divine Discontent

• We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.

Act with Integrity

• We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for thejob regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.