Collections Officer

4 weeks ago

Taguig, Philippines Prime Results Payment Collection Full time

Join to apply for the Collections Officer role at Prime Results Payment Collection We are seeking a dedicated and detail-oriented Collections Officer to join our team. The Collections Officer will be responsible for managing and collecting outstanding accounts receivable from clients and customers. This role requires excellent communication skills, a proactive approach, and the ability to handle difficult situations professionally. Responsibilities Account Management: Monitor assigned accounts to identify outstanding debts and follow up on overdue payments. Customer Communication: Contact customers via phone, email, and letters to remind them of outstanding invoices and negotiate payment plans if necessary. Payment Processing: Record and process incoming payments, ensuring accurate and timely updating of account information. Dispute Resolution: Address and resolve any discrepancies or disputes related to billing and payments. Record Keeping: Maintain accurate records of all collection activities and transactions, including communications with customers. Reporting: Prepare and present regular reports on the status of collections and outstanding accounts to management. Compliance: Ensure all collection activities comply with relevant laws and regulations, as well as company policies. Education High school diploma or equivalent; additional qualifications in finance or accounting are a plus. Experience Proven experience in collections, accounts receivable, or a similar role. Skills Strong communication and interpersonal skills. Ability to handle difficult conversations and negotiate payment arrangements. Excellent organizational and time management skills. Proficiency in Microsoft Office and familiarity with accounting software. Attributes Attention to detail and a high level of accuracy. Proactive and self-motivated with a strong sense of responsibility. Ability to work independently and as part of a team. Working Conditions This is a full-time position, typically 40 hours per week. Office environment with occasional opportunities for remote work. Why Join Us Opportunity to work with a dynamic and supportive team. Competitive salary and benefits package. Professional growth and development opportunities. If you are a results-driven individual with a knack for problem-solving and a passion for finance, we encourage you to apply for this exciting opportunity. #J-18808-Ljbffr

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