
Collection Specialist
1 week ago
Job Description:
- Monitoring accounts payable statements to identify debts owed to their company
- Contacting customers or business partners to notify them of overdue payments and documenting debts collected.
- Resolve customer issues and complaints concerning billing.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Qualifications:
- Graduate or undergraduate
- Willingness to work a flexible schedule
- Ability to handle customer complaints
- With Experience in BPO or lending company
- Strong written and verbal communication skills, proficient in English;
- Amenable to working on shifts, holidays, weekends, and extended work hours
- Proficient in the use of Microsoft Office, such as Excel, Word, and etc.
- Understand micro-lending knowledge and answer customer inquiries correctly.
Deployment Location: Mckinley, Taguig
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