Client Support Services Specialist
3 weeks ago
Client Support Services Specialist (ServiceNow) Nasdaq Taguig, National Capital Region, Philippines Overview Join Nasdaq as a Client Support Services Specialist (ServiceNow) in Taguig. This is a permanent full-time role based in BGC, Taguig following a hybrid work model. What You Will Do Collaboration and Leadership: Work closely with cross-functional teams (engineering, infrastructure, security). Mentor junior team members and provide technical leadership. Technical Solutions and Development: Translate business requirements into technical solutions. Create dashboards, reports, and scheduled jobs. Ensure data integrity through imports/exports. Maintain and support the ServiceNow platform and related environments. Monitoring and Troubleshooting: Monitor KPIs and suggest improvements. Respond to incidents and service requests, including on-call duties for critical issues. Troubleshoot and resolve ServiceNow-related issues. Security and Compliance: Ensure secure and appropriate access to data and features. Implement security policies and audit controls. Ensure compliance with internal and external standards. Documentation and Knowledge Sharing: Document incidents and resolutions for knowledge sharing. What We Expect Strong analytical and troubleshooting skills. Proficiency with Power BI / Excel / Microsoft tools. Working experience on ServiceNow: Cases, Requests, CSM Portal, Reporting. Working experience on ServiceNow: Ticket creation, Ticket Categorization, Solution Delivery, Reporting and Analysis. Proficiency with Co-pilot, AI tools and agentic workflow implementations. Excellent communication and collaboration skills. Ability to suggest and implement process improvements based on feedback and analysis. Ability to manage multiple priorities in a fast-paced environment. Bachelor’s degree in computer science or related field. ITIL Foundation – Preferred Amenable to work in a mid-shift schedule (5:30pm – 2:30am Manila time) What We Offer Autonomous but fast-paced work environment with recognition for your results and impact. HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness and wellness benefits, and more. Does It Sound Like You? Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. Visit Nasdaq’s website and social channels to learn more about our innovative business and inclusive culture. Equal Opportunity Nasdaq is an equal opportunity employer. We encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations to participate in the job application or interview process upon request. #J-18808-Ljbffr
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Client Support Specialist
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Taguig, Philippines AIMS IMMIGRATION AND RELOCATION SPECIALIST (MANILA) Full timeRole Overview Assisting clients with their Australia visa applications Communicating and consulting clients on their eligibility for Australia visa programs Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs Monitoring and communicating the progress of clients' application status and...
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Taguig, Philippines GBSS (Galilee Business Support Services) Full timePPC Specialist | Digital Campaign & Content Specialist 6 days ago Be among the first 25 applicants Direct message the job poster from GBSS (Galilee Business Support Services) About the Role We are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership...
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Client Support Services Specialist
3 weeks ago
Taguig, Philippines Nasdaq, Inc. Full timeClient Support Services Specialist (ServiceNow) page is loaded## Client Support Services Specialist (ServiceNow)locations: Philippines - Taguig City - National Capital Regiontime type: Full timeposted on: Posted Todayjob requisition id: R **Why Nasdaq**When you work at Nasdaq, you’re working for more open and transparent markets so that more people can...
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PPC Specialist
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Client Services Specialist
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Taguig, National Capital Region, Philippines Alveo Land Corp Full time ₱900,000 - ₱1,200,000 per yearDescriptionThis role performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. He/she is responsible for handling, analyzing and/or resolving any issues or complaints that may emerge throughout the customer's life cycle. This role also involves building and maintaining...
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Client Services Specialist
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Taguig, National Capital Region, Philippines Alveo Land Corp Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionThis role performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. He/she is responsible for handling, analyzing and/or resolving any issues or complaints that may emerge throughout the customer's life cycle. This role also involves building and...
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Taguig, Philippines J-K Network Services Full timeCOMPANY PROFILE Work with the biggest contact center handling the largest bank in the Philippines. They are currently handling the LARGEST PHILIPPINE BANK and servicing Chinese and Fukien speakers. With around 1500 branches in the Philippines, this is tagged as one of the most successful businesses in the Philippines. Currently, this bank is serving...
