Project Manager

Overview TTEC National Capital Region, Philippines Join to apply for the Project Manager - Remote role at TTEC . Your potential has a place here with TTEC’s award-winning employment experience. As a Project Manager working remotely in Manila, Philippines, you’ll be a part of bringing humanity to business. Our Great Place to Work® certification in the Philippines reflects our culture and values. What You’ll Be Doing Act as the primary liaison overseeing projects at our customer experience centers, building, managing, and maintaining project documentation on a global scale. Ensure projects are completed on time and within budget; build plans, establish deadlines, assign responsibilities, lead and direct work, conduct due diligence, and gather required materials. Manage both internal and corporate business level initiatives. Report to an Executive Director, Project Management and serve as the primary contact for various client projects. During a Typical Day Collaborate with internal teams, stakeholders, senior executives, and external clients in a virtual environment. Customize, build, manage, and maintain effective project records. Identify risks, define mitigation plans, escalate as needed, and execute change management. Clearly articulate requirements and overall project status to various levels and audiences. Support deployment, promotion, and achievement of departmental and corporate strategy and objectives. Spearhead innovative projects for corporate initiatives and enhancements. Demonstrate managerial courage within an individual contributor role while navigating project phases. What You Bring To The Role BA/BS or equivalent relevant experience. 3+ years in a project management role leading deployment of medium to large-scale global projects. PMP and/or equivalent project management experience. Operational management experience within the BPO/call center industry. Ability to provide strategic guidance while leading a project team. Expertise with formal presentation skills. Experience with project management and office software (word processing, spreadsheets, flowcharting). Willing to work US hours. Must have a valid passport and be able to travel internationally. What You Can Expect Support for your career and professional development. An inclusive culture and community-minded organization that encourages giving back. A global team of curious lifelong learners guided by company values. Information about paid time off (PTO) and wellness and healthcare benefits. A great compensation package with performance bonus opportunities and benefits, including potential tuition reimbursement. Visit for more information. About TTEC Our business is about making customers happy. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We work with leading brands to engage customers via voice, text, email, and video chat. TTEC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We value diversity and are committed to fostering an inclusive workforce where everyone can be authentic and belong. Primary Location PH-National Capital-Makati City, Metro Manila Other Locations PH-National Capital-Mandaluyong, Metro Manila; PH-National Capital-Taguig, Metro Manila; PH-National Capital-Quezon City, Metro Manila Seniority level Not Applicable Employment type Full-time Job function Project Management and Information Technology Industries: IT Services and IT Consulting, Outsourcing and Offshoring, Telecommunications We encourage you to apply and explore opportunities at TTEC. For more roles and updates, referrals can increase your chances of interviewing. #J-18808-Ljbffr