Technical Support Engineer

13 hours ago


Cebu City, Philippines Staff4Me Full time

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our growing team and build your career with us Job Description We are looking for Technical Support Engineers As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, and hardware, and follow standard procedures to elevate unresolved issues to the appropriate internal departments. 2 years+ of experience supporting enterprise wired or wireless networks 2 years+ of college with a computer networking, Computer Science, or Information Technology focus/major Any of the following technical certifications + Cisco CCNA, Net+, NSE 3+ Fortinet, or Fortinet Certified Fundamentals + certifications, ITIL 4 Excellent verbal, written and interpersonal skills Outstanding customer service skills and dedication to providing exceptional customer care Must be self-motivator and self-starter Focus on quality and customer service Exceptional listening and analytical skills Solid time management skills Ability to multitask and successfully operate in a fast paced, team environment Must adapt well to change and successfully set and adjust priorities as needed Free one meal a day Emergency loan and financial assistance programs Free 24-hour snacks and beverages Health insurance and health subsidy Retirement plan, life insurance, and savings plan Team socialization allowance and attendance bonuses Year-end performance bonus (company discretion) And much more #J-18808-Ljbffr



  • Cebu City, Philippines Energy Integrated Systems and Support Services Full time

    Overview Energy Integrated Systems and Support Services Urgent ₱30-45K (Monthly) On-site - Laguna 1-3 Yrs Exp Bachelor Full-time Job Description Responsibilities Identify and target potential clients needing technical solutions Build and maintain strong relationships with new and existing clients Present and demonstrate products, highlighting...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time ₱600,000 - ₱1,200,000 per year

    CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless...


  • Cebu City, Philippines Tahche Outsourcing Services Inc Full time

    About the job: Technical Support Engineer Our US Partner Client is a rapidly growing technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services. As a Technical Support Engineer , you will be responsible for remote client support, with occasional onsite support, involving heavy interaction with...


  • Cebu City, Central Visayas, Philippines Asticom Technology Inc Full time ₱800,000 - ₱1,200,000 per year

    Job Roles and Responsibilities:The IT Desktop Support Engineer is responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. This role is crucial in ensuring the efficient operation of computer systems, resolving technical problems, and maintaining overall system performance across the...


  • Cebu City, Philippines Staff4Me Full time

    Staff4Me is looking for a dedicated and proactive Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our clients, providing technical assistance, troubleshooting issues, and ensuring that our customers have a seamless experience with our products and services. Take inbound calls from customers and...


  • Cebu City, Philippines CallTek Full time

    Staff4Me is looking for a dedicated and proactive Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our clients, providing technical assistance, troubleshooting issues, and ensuring that our customers have a seamless experience with our products and services. Take inbound calls from customer and...


  • Cebu City, Philippines Resonanz Technical Group Inc. Full time

    Overview Fresh Graduate Civil Engineer – Technical Support (Projects) Responsibilities Assist in preparing structural plans, drawings, and project documentation. Provide technical support to project engineers and site supervisors. Help coordinate civil/structural works with contractors, suppliers, and consultants. Conduct site measurements, inspections,...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time ₱900,000 - ₱1,200,000 per year

    As a Technical Support Engineer, you will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments.This is a full-time role, on a US shift and on a Work in the office set-up.If you have the right skill set, this may be your opportunity to enter this...

  • Mechanical Engineer

    4 weeks ago


    Cebu City, Philippines Resonanz Technical Group Inc. Full time

    Overview Employee Recognition and Rewards – Anniversary Gifts Responsibilities Supervise and monitor on-site construction site works involving mechanical systems. Oversee installation, commissioning, operation, and preventive maintenance of HVAC systems and plumbing . Conduct site inspections, troubleshooting, and corrective actions for mechanical issues....


  • Cebu City, Philippines Staff4Me Full time

    Staff4Me is seeking a Technical Support Engineer Tier II to join our dynamic support team. As a Tier II engineer, you will handle complex technical issues and provide expert guidance to our customers, ensuring they receive high-quality support. You will work closely with both customers and Tier I engineers, playing a crucial role in maintaining customer...