Customer Support Specialist

9 hours ago


Quezon City, Philippines Outwork Staffing Full time

Overview Location: Fully Remote (Philippines) Schedule: AEST or PH Time (Thursday to Monday) Salary: $1,200 – $1,400 USD/month A dynamic church-focused website builder specializing in web management and design solutions is seeking a reliable Customer Support Specialist to manage support tickets and ensure an excellent customer experience. This role requires a strong background in customer support and customer success, with the ability to address customer requests efficiently and professionally. Responsibilities Respond to customer inquiries and support tickets via Intercom Provide timely, friendly, and accurate assistance Escalate technical issues when needed Ensure a smooth customer experience during Thursday–Monday coverage Qualifications Previous experience in a customer support or customer success–related role Strong written and verbal communication skills Familiarity with Intercom (or similar ticketing/support tools) Basic knowledge of CSS is a plus Availability to work Thursday through Monday (AEST or PH Time) #J-18808-Ljbffr



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