Benefits Analyst

2 days ago

Makati, Philippines Cloudstaff Full time

Cloudstaff Makati, National Capital Region, Philippines Benefits Analyst We’re hiring a Benefits Analyst who will play a key role in our benefits operations, working onsite with the team in Makati and supporting a night shift schedule. Work Arrangement: Work from OfficeLocation: Philippines - MakatiSchedule: Night shift Responsibilities Spearhead benefits-related projects, acting as the subject matter expert on online enrollment, ACA, and data imports/exports via DataBridge Conduct payroll audits for benefit deductions, notifying teams of necessary corrections to ensure accurate processing Provide expertise on PrismHR configurations and reporting for benefit eligibility, and act as a liaison for automated application solutions Analyze and prioritize requirements for business processes or automated solutions, including end-user acceptance testing Work with internal teams to develop and train on processes, and to identify trends in system errors or enhancements Handle escalated customer calls, provide call monitoring and mentoring for the benefits team, and support the configuration and administration of Flexible Spending, HealthSavings, and Health Reimbursement Accounts Provide support as needed to support client and PEO sponsored retirement Plans Qualifications and Requirements Bachelor’s degree from a four‑year college or equivalent combination of education and experience Minimum of 4 years of employee benefits and HRIS experience Advanced skill level in PrismHR especially benefit administration, benefit enrollment, Informer, data imports/exports, and billing reconciliations Intermediate to advanced skill level in Microsoft Office programs (Excel, Word, PowerPoint, Access) Proven experience with PrismHR Data Bridge Demonstrable ability to create and comprehend reports and spreadsheets Proven experience in a customer service environment Proven critical thinking, problem solving, and systems troubleshooting skills Note: All listed qualifications are required. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Human Resources, Administrative, and Legal Industries: Outsourcing and Offshoring Consulting and Telephone Call Centers Referrals increase your chances of interviewing at Cloudstaff by 2x. #J-18808-Ljbffr

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