Senior Creative Lead

2 weeks ago


Quezon City, Philippines MicroSourcing Full time

Overview

Position: Senior Creative Lead

Location: Global One, Eastwood, Libis, 1110, Quezon City

Work setup & shift: Hybrid / Night Shift

Why join MicroSourcing?
  • You'll Have
  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role

As a Senior Creative Lead, you will

  • Provide management support as needed.
  • Ensure that the team meets KPI’s on a daily, monthly, and yearly basis.
  • Manage escalations and provide possible resolutions.
  • Ensure floor support is available to help ensure teams are compliant, competent and that they conduct themselves in accordance with the company’s code of conduct.
  • Assist the manager and team leads in defining the skills, knowledge and attributes required by people in specific positions.
  • Ensure timely delivery of daily, weekly, and monthly reporting.
  • Lead and supervise a team of at least 20 people and 3 Team leaders in a multi-shift environment.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
  • Accountability for meeting and exceeding operational goals.
  • Mentor, train, and develop teammates for career progression and learning.
  • Ability to develop and share best practices across the various teams to further department success.
  • Ability to inspire your team to create quality output and resolve internal conflicts that may arise.
  • Manage end-to-end design workflows for client requests such as websites and gift card designs.
  • Handle sensitive client information with discretion.
What You Need

Non-negotiables

  • Excellent English communication skills (written and verbal)
  • Coaching and Performance Management Experience
  • University Educated
  • Leadership experience in a dynamic environment
  • Background with Adobe Creative Suite
  • Experience with website designs using platforms like Wix, Shopify, Magento, etc.
  • Minimum 3 years of people management experience
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. MicroSourcing believes our strength lies in our people’s diversity and talent, and we foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

Equality is at the core of our values. We celebrate your authentic self and your contributions to our collective success and growth. For more information, visit

  • Terms & conditions apply
Site/Job Details
  • Seniority level: Executive
  • Employment type: Contract
  • Job function: Marketing
  • Industry: Outsourcing and Offshoring Consulting
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