Sales Operations Manager

2 days ago

Taguig, Philippines Hammerjack Pty Ltd Full time

Overview

Role: Sales Operations Manager

Work setup: Onsite

Location: BGC, Taguig City

Employment Type: Full Time

The Senior Operations Manager is responsible in managing resource management team and the clients they support. This person will take full ownership on supervising, managing and motivating this team.

Responsibilities
  • Leading a team of resource management executives and sales coordination team.
  • Provide guidance to ensure that activities align with the organization's overall goals and objectives.
  • Monitor the performance in handling recruitment, employee relations, training, and compliance.
  • Collaborate with the HR Manager to develop, review, and update HR policies and procedures.
  • Ensure the HR department has adequate resources, including budget and manpower, to carry out its functions effectively.
  • Guide the team in providing tailored sales solutions, coaching, and advice to business unit leaders.
  • Monitor the effectiveness of initiatives like change management, employee engagement, MSA documents, SOW, Contract documents and workforce planning.
  • Ensure the team collaborates effectively with other teams (e.g., recruitment, learning and development) to meet business unit needs.
  • Design and implement initiatives that foster a positive work culture and improve organizational performance.
  • Monitor all client meetings effectively.
  • Assist the team in maintaining relationships with senior leaders at clients, understanding their needs, and aligning recruitment support with these needs.
  • Collaborate on budgeting processes, providing oversight to ensure adherence to financial plans.
  • Responsible for monitoring compliance deadlines to ensure that all business permits and licenses are renewed on time, preventing costly penalties.
  • Advising the team on compliance risks, ensuring that they are aware of potential regulatory issues and providing strategies to mitigate them effectively
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