Team Lead
1 week ago
Talent Acquisition Specialist | BS Psychology Graduate What You'll Do: Lead & Coach: Manage, motivate, and mentor a team of BPO agents, providing regular coaching and performance feedback to ensure KPIs are met. Drive Performance: Monitor team metrics (e.g., AHT, CSAT, Quality) and implement targeted action plans to improve efficiency and service quality. Problem Solve: Serve as the primary point of contact for complex customer escalations, resolving issues effectively and ensuring customer satisfaction. Reporting: Prepare and analyze daily/weekly performance reports and present findings to management. What You'll Bring: Minimum 1 year of experience as a Team Lead or similar leadership role within a BPO/Call Center environment. Demonstrated ability to manage and motivate a high-performing team. Strong understanding of key BPO metrics and contact center operations. Excellent communication, conflict resolution, and decision-making skills. Flexibility to work in shifts as required by the operation. Seniority level Entry level Employment type Full-time Job function General Business Industries Business Consulting and Services #J-18808-Ljbffr
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Team Lead Customs
1 week ago
Parañaque, Philippines DSV - Global Transport and Logistics Full timeJob Req Number: 93855Time Type: Full Time Key Tasks & Deliverables: Operational and Team Management: Oversee assigned countries migrated into MNL ISSC Customs team. Develop strategies to optimize processes, ensure accountability, and foster ownership. Monitor team and individual performance to meet expected standards (based on defined SLA). Provide guidance...
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Team Lead Customs
1 week ago
Parañaque, Philippines DSV Road GmbH Full timeOperational and Team Management Oversee assigned countries migrated into GBS MNL Customs team. Strategize to drive process optimization, accountability, and ownership Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA) Provide guidance on process design and optimization Propose process changes...
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Operations Team Lead
3 weeks ago
Parañaque, Philippines Penbrothers Full timeAbout Penbrothers Penbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...
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Team Lead
6 days ago
Parañaque, Philippines Donna Full timeAbout Donna Donna provides premium specialized talent to ambitious business leaders across North America. Learn more about us at People are at the heart of everything we do. We’re building a workplace where our team feels supported, inspired, and empowered, not bound by stringent rules but guided by purpose, trust, and care. We’re building a new category...
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Parañaque, Philippines Fresh Prints Full timeClient Service Team Lead | Remote | Luxury Travel India and the Philippines (Remote) About Frontier: At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat...
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Cash Management Team Lead
6 days ago
Parañaque, Philippines HawodTech Solutions Full timeOverview The role involves specialized and expert skill in both payments and Cash applications processes accordance with standard procedures. Review and approval of daily payments in adherence to schedules as well as ensuring that all bank balances are matched and reconciled against the company books on a day-to-day basis. Ability to communicate clearly with...
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Team Leader
1 week ago
Parañaque, Philippines Avanteph Staffing and Consultancy Inc. Full timeWe are seeking a dedicated and motivated Team Leader - Food & Beverage to oversee daily store operations and ensure excellent customer service. The ideal candidate should have strong leadership skills, experience in food and beverage preparation, and a commitment to maintaining quality standards. If you thrive in a fast-paced environment and enjoy working...
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Drafting Team Leader
6 days ago
Parañaque, Philippines BMD Group Full timeDrafting Team Leader – BMD Group, Australia Join to apply for the Drafting Team Leader role at BMD Group . Get AI-powered advice on this job and more exclusive features. About BMD BMD is Australia’s leading integrated engineering, construction and urban development business. As the largest privately owned civil contractor in Australia, BMD is at the...
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Sales Lead
3 weeks ago
Parañaque, Philippines Lalamove Full timeLead, mentor, and support a team of Account Managers to meet and exceed individual and team sales targets. Lead, mentor, and support a team of Account Managers to meet and exceed individual and team sales targets. Provide coaching, mentoring, and performance feedback to develop the skills of the team. Drive a culture of accountability, collaboration, and...
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Campaign Lead
2 weeks ago
Parañaque, Philippines Appetiser Apps Full timeJoin to apply for the Campaign Lead role at Appetiser Apps “In Appetiser, we embrace hardships like an old friend—just another opportunity to innovate and collaborate with intelligent and amazing people. Appetiser doesn’t only support you but also empowers you to think outside the box. It doesn’t matter who you are or where you are from; you can...