Team Lead Customs

2 weeks ago

Parañaque, Philippines DSV Road GmbH Full time

Operational and Team Management Oversee assigned countries migrated into GBS MNL Customs team. Strategize to drive process optimization, accountability, and ownership Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA) Provide guidance on process design and optimization Propose process changes where needed to drive efficiency and improve execution Act as an ambassador of GBS MNL. Prepare and present performance report to internal and external stakeholders Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders Maintain all areas of Health and Safety relevant to the working environment & staff teams. Planning and organization of resources planning and requirements Escalation of irregularities to Business Support Services Manager for Customs Perform weekly coaching with team leads Take the lead to help resolve reoccurring issues Drive continuous improvement of the team and related processes. Work under the direction of superiors Drives completion of tasks and processes within agreed SLA to leaders and members Proactively find means to deliver and raise the performance of the teams managed Actively engage with relevant Stakeholders and conduct regular touchpoints Team Leadership & Coaching: Create an environment orientated to trust, open communication, creative thinking, and cohesive team effort. Motivate and inspire team leaders and members Lead by setting a good example (role model) – behavior consistent with words Facilitate problem solving and collaboration Intervene when necessary to aid the group in resolving issues Help keep the team focused & on track Ensure to meet KPI Targets Implementation support (off- / on-site) for the migration of countries under Customs team. Resolution of issues on operational level and address employee performance & conduct as needed DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. #J-18808-Ljbffr

  • Team Lead Customs

    1 week ago

    Parañaque, Philippines DSV - Global Transport and Logistics Full time

    Job Req Number: 93855Time Type: Full Time Key Tasks & Deliverables: Operational and Team Management: Oversee assigned countries migrated into MNL ISSC Customs team. Develop strategies to optimize processes, ensure accountability, and foster ownership. Monitor team and individual performance to meet expected standards (based on defined SLA). Provide guidance...

  • Customer Service Team Lead

    2 days ago

    Parañaque, Philippines DigiPlus Interactive Corp Full time

    DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit: Responsibilities Leads the customer service team...

  • Team Lead

    1 week ago

    Parañaque, Philippines Straive Full time

    Talent Acquisition Specialist | BS Psychology Graduate What You'll Do: Lead & Coach: Manage, motivate, and mentor a team of BPO agents, providing regular coaching and performance feedback to ensure KPIs are met. Drive Performance: Monitor team metrics (e.g., AHT, CSAT, Quality) and implement targeted action plans to improve efficiency and service quality....

  • Operations Team Lead

    4 weeks ago

    Parañaque, Philippines Penbrothers Full time

    About Penbrothers Penbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...

  • Customer Service Team Leader

    1 day ago

    Parañaque, Philippines Digiplus Interactive Corp. Full time

    Overview DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. Insurance Health & Wellness HMO Responsibilities Leads the customer...

  • Team Lead

    1 week ago

    Parañaque, Philippines Donna Full time

    About Donna Donna provides premium specialized talent to ambitious business leaders across North America. Learn more about us at People are at the heart of everything we do. We’re building a workplace where our team feels supported, inspired, and empowered, not bound by stringent rules but guided by purpose, trust, and care. We’re building a new category...

  • Client Service Team Lead | Remote | Luxury Travel

    1 week ago

    Parañaque, Philippines Fresh Prints Full time

    Client Service Team Lead | Remote | Luxury Travel India and the Philippines (Remote) About Frontier: At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat...

  • Team Leader

    1 week ago

    Parañaque, Philippines Avanteph Staffing and Consultancy Inc. Full time

    We are seeking a dedicated and motivated Team Leader - Food & Beverage to oversee daily store operations and ensure excellent customer service. The ideal candidate should have strong leadership skills, experience in food and beverage preparation, and a commitment to maintaining quality standards. If you thrive in a fast-paced environment and enjoy working...

  • Lead Generation Specialist

    7 days ago

    Parañaque, Philippines Starfish Hiring Full time

    We're seeking driven and dedicated Lead Generation Specialists to join our team, to service our network of businesses worldwide. Minimum of 1 year of verified experience as an Appointment Setter or Lead Generation Specialist, preferably with international clientele Exceptional English communication abilities, encompassing both written and verbal proficiency...

  • Cash Management Team Lead

    1 week ago

    Parañaque, Philippines HawodTech Solutions Full time

    Overview The role involves specialized and expert skill in both payments and Cash applications processes accordance with standard procedures. Review and approval of daily payments in adherence to schedules as well as ensuring that all bank balances are matched and reconciled against the company books on a day-to-day basis. Ability to communicate clearly with...