Application Support Engineer

1 week ago


Makati, Philippines Globant Full time

Overview Globant Makati, National Capital Region, Philippines We are looking for a detail-oriented Application Support Engineer with strong development skills to join our team. This role is a hybrid between support and development, with a heavier emphasis on coding (Python or Java). You’ll play a key role in maintaining, enhancing, and troubleshooting applications, while ensuring smooth operations across different time zones. Responsibilities Provide application support for internal and external systems, ensuring high availability and performance. Develop and maintain scripts, tools, or small features primarily in Python (Java experience also acceptable). Investigate, troubleshoot, and resolve incidents or escalate as needed. Collaborate with global teams to support applications across multiple regions and time zones. Participate in release management, deployments, and post-production validation. Document processes, solutions, and best practices for knowledge sharing. Qualifications Strong programming experience in Python (Java is a plus). Familiarity with application support or production support environments. Good problem-solving and analytical skills. Ability to work flexible hours, including weekends or alignment with other country time zones when required. Strong communication skills to interact with cross-functional stakeholders. Nice-to-Have Exposure to DevOps tools (CI/CD, monitoring, logging). Experience with SQL or databases. Familiarity with ITIL or incident management tools (ServiceNow, Jira, etc.). Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr



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