Application Support Specialist

4 weeks ago

Makati, Philippines Cartrack Full time

Cartrack Makati, National Capital Region, Philippines

Overview

Join to apply for the Application Support Specialist (Tech Support) role at Cartrack .

Location: Makati, National Capital Region, Philippines.

Responsibilities
  • Troubleshoot and resolve technical issues related to hardware, software, and networking
  • Install and configure hardware and software applications
  • Monitor and maintain Cartrack application and systems to ensure their smooth functioning
  • Collaborate with Global teams to implement and maintain IT projects
  • Document technical procedures, user manuals, and FAQs
  • Provide technical support for any IT related matters or issue
  • Train users on the use of Cartrack applications and hardware
  • Continuously update technical knowledge and skills
Qualifications
  • Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
  • Minimum of 3 years' experience
  • Understanding of Telematics is a plus
  • Proficient in written and spoken English to handle customer queries
  • Must have a pleasant personality with high levels of motivation and enthusiasm
  • Ability to work independently and as part of a team
  • Willingness to work outside regular business hours as required
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development
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