
Accounting/Admin Staff
2 weeks ago
We are excited to invite you to join our dynamic customer service team at Vera Equinox. As a Vera Equinox Customer Service Representative, you will be vital in providing exceptional service to our valued customers.
Our team is dedicated to ensuring customer satisfaction through prompt responses, accurate information, and effective problem-solving. We are looking for individuals who are passionate about helping others and committed to delivering outstanding service.
Overview- Customer Relationship
- Personal Evolution
- Autonomy
- Administrative Work
- Technical Expertise
- Handling customer inquiries and complaints via phone, email, and chat
- Providing product information and assistance
- Processing orders and returns
- Resolving customer disputes
- Upselling and cross-selling products and services
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and meet deadlines
- Customer-oriented mindset with a passion for helping others
- Proficiency in using customer relationship management (CRM) software
- Experience in writing online content
- Google Adwords and FB ads experience
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drinks, and much more.
A full-time position. Attractive salary package.
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