Operations Supervisor

7 days ago

Metro Manila Philippines JPMorganChase Full time

Overview Advance your career by joining our Home Lending Operation Team that supports all phases of loan closings. As an Operations Supervisor within our Team, you will oversee the Team and ensure that all unit objectives and standards are met. You will be a flexible problem-solver who helps team members assist customers to resolve questions and concerns. Responsibilities Overseeing a team of Closing specialists Ensuring objectives and standards are met Offer support in selecting and retaining talent Managing the performance of the team Have excellent Customer Focus Be a proactive problem-solver who assists team members in resolving customer queries and concerns Influence Internal and External Partners and promote process improvement Qualifications Experience leading a team Strong problem solving skills Strong written and verbal communication skills Excellent relationship management skills Customer service experience Job details Seniority level: Not Applicable Employment type: Full-time Job function: Management and Manufacturing About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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