CRM Technical Consultant

CRM Technical Consultant Foundit, Makati, National Capital Region, Philippines Responsibilities Design scalable & innovative technical solutions Keep abreast with technical advances and propagate to internal teams & clients Deliver PoC solutions to demonstrate technical feasibility Articulate complex technical concepts Align technical design with business needs and technology standards Evaluate constraints to identify alternatives, and potentially re-engineer processes Translate business requirements into technical specifications Create comprehensive design documents & guide dev team to adopt best practices Conduct code, design and architectural reviews Define implementation approaches, algorithms and code structures Lead initiatives to pilot new technologies and assess their feasibility for adoption Mentor and coach engineers to build technical competencies Skills Functional Proven ability to manage and deliver solutions for MS D365 CRM projects Expertise in fitment analysis of customer requirements. Experience with project problem diagnosis, solution development, client communication, facilitation of decision-making, and managing client expectations Ability to estimate large-scale MS D365 CRM implementation programs Strong knowledge of performance tuning in Model-Driven Apps implementations Knowledge of object-oriented programming, relational database design, and software Experience in data integration and migration projects Strong knowledge of responding to RFPs/RFIs and proposal creation Expertise in program and project management, risk identification, and mitigation. Technical Experience working in D365 CRM, including Power Apps, Plugins, Workflows, Business Process Flows, Business Rules, Actions, and Custom Workflow Assemblies. Understanding of platform integration patterns and APIs, system integrations, software engineering patterns, and development of architectural/high-level designs within defined architectural frameworks and software engineering patterns Comprehensive understanding of functional modules including: Sales, Customer Insights, Customer Service, Field Service Automation, Microsoft Social Engagement, Unified Service Desk, Project Service Automation, KB Management, Voice of Customer, Setup, installation, configuration & deployment of MS D365 CRM modules Experience in customization and extension of D365 CRM Java scripting frameworks like Node.js, Angular.js, React.js, JQuery, CSS, HTML 5, AJAX In-depth hands-on knowledge of Canvas and Model Driven applications and the Common Data Service (CDS) Proven experience with Microsoft .NET technologies including, .NET Framework, Visual Studio, Source Code Management Systems (TFS) Developing REST APIs, Integration experience with external systems through REST API’s. Both with and without middleware. Working knowledge of source control tools like GIT, VSS etc. Data migration experience either through a tool or through MS D365 feature Hands-on experience in Power Pages, Power Apps Portal (configuration, customization, and extension) Experience with Microsoft Azure services (Application servers, Database Services, Service Bus) Comprehensive experience working on software development using agile methodologies, DevOps, CI/CD Others Exceptional stakeholder and vendor management skills Strong, concise documentation, communication and team-handling skills Experience leading and developing top-performing teams Previous work experience with US, Australian or UK clients Knowledge of Jira, confluence and other project management tools Certifications Certification in any modules (Sales, Service, Field Service, Project Ops) Certification in Microsoft Dynamics 365 Power platform basics MB 200 Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries Technology, Information and Internet #J-18808-Ljbffr