System Engineer

Observability Engineer Avaloq Makati, National Capital Region, Philippines Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry‑leading provider of wealth management technology and services for financial institutions worldwide, including private banks, wealth managers, investment managers and retail/neo banks. Our research‑driven approach and continuous innovation are powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description As an Observability Engineer you will be part of a team that manages and operates our observability stack. Your focus will be ensuring end‑to‑end monitoring, metrics collection, logging and tracing across our infrastructure and applications. Through collaboration with stakeholders, you will improve system visibility, detect issues proactively and drive performance optimisation. Your key tasks Observability Stack Design & Deployment • Build a robust observability stack encompassing logging, metrics collection, monitoring, alerting and tracing systems tailored for cloud environments.• Seamlessly connect observability tools with cloud services and infrastructure to achieve comprehensive monitoring and visibility.• Use Terraform to automate provisioning and deployment of observability tools and infrastructure, ensuring consistency and efficiency. Monitoring and Optimization • Define and enforce organization‑wide monitoring and alerting standards for real‑time incident detection.• Continuously refine the observability stack to enhance system performance, minimise downtime and optimise resource utilisation. End‑to‑End Monitoring Practices • Implement monitoring solutions that provide insights into performance, availability and reliability of IT workloads.• Establish best practices for metrics, logs and traces, ensuring holistic visibility across the technology stack.• Develop automated alerting systems for proactive issue identification and resolution. Technical Collaboration • Work closely with DevOps, SRE and application development teams to align observability strategies with operational objectives. Stakeholder Engagement • Communicate complex technical insights clearly to stakeholders, enabling informed decision‑making. Qualifications Bachelor’s degree in Computer Science, Engineering or a related field (equivalent experience considered). 5+ years of experience in observability for on‑prem and cloud infrastructure, with at least 2 years in a leadership or tech‑lead role. Proven experience in infrastructure troubleshooting and IaC tools such as Terraform, Python, and similar. Cloud platform expertise: Oracle OCI (plus AWS, Azure and GCP observability features). Strong knowledge of observability tools: Prometheus, Alertmanager, Grafana, Loki, PagerDuty and others. Deep understanding of monitoring, logging and tracing in cloud‑native environments. Container platform proficiency: OpenShift, Kubernetes and related technologies. CI/CD and automation experience with Jenkins, GitLab/GitHub, etc. Soft Skills Strong problem‑solving skills with a focus on delivering high‑quality, scalable solutions. Effective written and verbal communication; able to translate complex technical concepts for both technical and non‑technical audiences. Ability to thrive in a fast‑paced, collaborative environment with changing priorities. Additional Information We support work‑life balance and offer hybrid and flexible working arrangements for most of our Avaloqers to maintain balance while preserving our strong culture in our global offices. We embrace diversity and strive to create an inclusive environment where everyone can be their authentic selves. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other trait that makes us unique. Please note that we will not accept speculative CV submissions from recruitment agencies and unsolicited candidate submissions will not be considered for payment. #LI-Hybrid Senior‑level Mid‑Senior Level Employment Type Full‑time Job Function Engineering, Product Management and Project Management #J-18808-Ljbffr