Claims Manager

Claims Manager Location: Makati, Philippines (National Capital Region) Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What The Day Will Look Like Managing the existing and assigned claims from loss notification up to settlement in accordance with Aon’s best practice and claims standard process. Managing complex or escalated claims, including those in litigation. Ensuring timely resolution and settlement of claims based on coverage, appraisal, and verifiable damage. Leading claims reporting and documentation, such as for internal reviews or client updates. Providing technical guidance and coaching to team members. Leading monthly or bi‑monthly client meetings to review open claims and provide updates. Coordinating with clients, insurers, and adjusters to resolve claims efficiently. Ensuring compliance with the company policies. Analyzing claims data to identify trends and support risk management. Maintaining good business relationships with identified insurers and adjusters through monthly coordination meetings and social gatherings. Providing support to the manager on claims advocacy, escalations, RFPs, presentations, creation of Success Stories, claims data analysis and reporting. How This Opportunity Is Different We are looking for a dedicated individual to join us as a Claims Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies. The role will be responsible for managing the end‑to‑end claims process for both existing and incoming non‑life insurance portfolio accounts. Skills And Experience That Will Lead To Success Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Able to develop simple solutions to complex problems. Strong client‑focus with a passion for delivering added new value. Results driven and take accountability for results. Highly analytical and detail‑oriented. Personable and able to build and maintain relationships with internal and external stakeholders. Proactive and a self‑starter. Confident in presenting work to teammates and clients. Able to communicate clearly, both verbally and in writing. Highly proficient in MS Word and Excel. How We Support Our Colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. We offer a variety of working style solutions, including Smart Working, ensuring you can manage your wellbeing and work/life balance. We have two “Global Wellbeing Days” each year to focus on yourself. Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. We value an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Job Details — Role Level: Associate; Work Type: Full‑Time; Country: Philippines; City: Makati, National Capital Region; Company Industry: Consulting; Sector: Financial Services. (Job ID: ) #J-18808-Ljbffr