Technical Analyst 2-Support

Technical Analyst 2 Support Ns Connector Q4 Fy22

Makati, National Capital Region Asia Systems Group, Inc.

Job Description

Job responsibilities

• handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs
• acts as data protection officer for the company - in charge of data secrurity
• monitor server logs and firewall logs
• monitor cctv cameras
• prepares inventory of assets, IT alerts/reports, monitoring logs
• prepares status reports on activities
• other technical activities

Job requirements

• graduate of 4 year computer science course
• at least 2 years experience in IT technical support role
• knowledgeable in both hardware and software troubleshooting

• Salary: Php13,000.00 - Php15,000.00 per month
• Benefits: Health insurance
• Schedule: 8 hour shift; Day shift
• Supplemental Pay: 13th month salary
• COVID-19 considerations: protocols on having acrylic dividers in tables, alcohol, air purifier in the office
• Ability to commute/relocate: Makati City: Reliably commute or planning to relocate before starting work (required)
• License/Certification: microsoft certification (preferred)

Note: This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

Makati, National Capital Region Asia Systems Group, Inc.

Job Description

Job responsibilities

• handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs
• acts as data protection officer for the company - in charge of data secrurity
• monitor server logs and firewall logs
• monitor cctv cameras
• prepares inventory of assets, IT alerts/reports, monitoring logs
• prepares status reports on activities
• other technical activities

Job requirements

• graduate of 4 year computer science course
• at least 2 years experience in IT technical support role
• knowledgeable in both hardware and software troubleshooting

• Salary: Php13,000.00 - Php15,000.00 per month
• Benefits: Health insurance
• Schedule: 8 hour shift; Day shift
• Supplemental Pay: 13th month salary
• COVID-19 considerations: protocols on having acrylic dividers in tables, alcohol, air purifier in the office
• Ability to commute/relocate: Makati City: Reliably commute or planning to relocate before starting work (required)
• License/Certification: microsoft certification (preferred)

Note: This advertiser has chosen not to accept applicants from your region.

IT Technical Support

Job Description

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.

Qualifications :

• Must have at least 1y experience in IT Support
• Open for Project based employment (1yr renewable contract)
• Willing to work in Makati, Mon to Friday 7AM to 4PM
• Willing to render OT during weekend/restday if needed
• Job Type: Fixed term; Contract length: 12 months
• Schedule: 8 hour shift
• Education: Bachelor's (preferred)
• Experience: IT Support: 1 year (preferred)

Note: This advertiser has chosen not to accept applicants from your region.

Technical Support Manager

Job Description

JOB SUMMARY A Service Supervisor is generally assigned for the upkeep of the company\'s assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES Remote and on-site asset technical support, updating and documentation. Hardware and software installation and configurations; Periodical on-site asset maintenance; Assists in research and development of IT hardware requirements. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation). Oversee and manage the team

Requirements

• At least a graduate of any Computer, IT and related courses
• Experience in remote and on-site technical support, hardware and software installation and configurations
• At least 3 years of experience relevant to the scope
• Worked as an IT/Computer technician from a reputable company; no derogatory records
• With 7 years minimum of experience; with team management experience
• Willing to work onsite in Ortigas office; willing to do field work if needed

Note: This advertiser has chosen not to accept applicants from your region.

Ecosystem (Technical Support Representative)

Job Description

The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team as it shifts from solution architecture to customer advocacy. Primary responsibilities include: resolving internal and customer-related technical support cases; staying up to date with Google and G-Suite; creating Knowledge Base Articles; supporting global Ecosystem Sales Directors; and other related activities. Qualifications include 1 year of technical support experience; bachelor\'s degree preferred; open to undergraduates with relevant experience; location: Boni, Mandaluyong or temporary work from home/hybrid; flexible schedule.

Note: This advertiser has chosen not to accept applicants from your region.

Technical Support Representative (TSR)

Job Description

URGENT #HIRING for IT Service Desk and Technical Support Representative

Summary: Provide expert advice and information to potential customers; contribute to profitability through excellent customer service and sales-oriented engagement. Location: BGC, Taguig. Onsite. Perks include HMO, medicine reimbursement, etc.

Qualifications: 2+ years of technical service experience or ITSD experience; college graduate in computer-related field (for TSR only); willing to work onsite. Salary up to 35-40K; benefits include health and other perks.

Note: This advertiser has chosen not to accept applicants from your region.

Technical Support Representative (TSR)

Job Description

Technical Support Representative will provide technical assistance and answers to users questions, troubleshooting problems with computer hardware or software. Expectation: strong problem-solving, teamwork, attention to detail, OS/software knowledge, interpersonal skills.

Perks: Medical HMO up to 400K; medicine reimbursement; incentives.

Qualifications: 1 year IT experience in BPO; on-site work; good communication; salary 22k-35k; benefits include health insurance and promotion opportunities.

Note: This advertiser has chosen not to accept applicants from your region.

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