ITIL-Certified Service Desk Supervisor
3 days ago
ITIL-Certified Service Desk Supervisor (Pipeline) We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and reach their greatest potential. At Unisys, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting‑edge technologies and solutions. You are part of a globally diverse team that supports you, drives change, and delivers successful results consistently. Key Responsibilities Supervises the efforts of Service Desk teams within an assigned region. Directs Service Desk team members in their day‑to‑day activities by serving as an escalation point for issues referred to by team members, clients or other teams. Mentors and trains Service Desk team members to build new skills. Builds collaboration within the team and with outside support teams. Monitors Service Desk tickets and calls, identifying trends and issues that require more in‑depth analysis. Ensures team meets or exceeds agreed up SLAs. Key Qualifications BA/BS degree and 3-4 years’ relevant experience. ITIL certification required. Perks and Benefits Career progression and development opportunities; Flexible working arrangements; Education reimbursement program; Corporate discounts; In‑house training facilities. To learn more about Unisys visit us at #J-18808-Ljbffr
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ITIL-Certified Service Desk Supervisor
7 hours ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱900,000 - ₱1,200,000 per yearWe Believe in BetterWe are a global technology solutions company that powers breakthroughs for the world's leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it.At...
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Service Desk Team Lead
2 weeks ago
Mandaluyong, Philippines Unisys Full timeService Desk Team Lead - ITIL Certified (Pipeline) Unisys Mandaluyong, National Capital Region, Philippines We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help...
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Mandaluyong, Philippines Unisys Full timeITIL - Certified Service Desk Team Lead (Pipeline) Add expected salary to your profile for insights. We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people...
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Service Desk Manager
6 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱2,000,000 - ₱2,500,000 per yearSchedule: Monday to Friday (5:00AM - 2:00PM PHT)What are we looking for?The Service Desk Manager will possess a strong background in customer experience, ITIL, and an understanding of service management methodologies. In this crucial role, you will be instrumental in ensuring exceptional customer service, efficient incident resolution, and robust stakeholder...
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Service Desk Supervisor
1 week ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱900,000 - ₱1,200,000 per yearWhat success looks like in this role: • Supervises the efforts of Service Desk teams within an assigned region.• Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams.• Mentors and trains Service Desk team members to build new...
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Service Desk Analyst
2 weeks ago
Mandaluyong, Philippines ConnectOS Full timeSchedule Monday – Friday (06:00 AM - 03:00 PM PHT) What are we looking for? Skills Required: A minimum of 3 years working in a Service Desk technical environment. A minimum of 1 year supporting an environment with 500+ end users. Prior experience supporting Australian users. Knowledge of Active Directory and Group Policy. Experience using ServiceNow or...
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Service Desk Manager
2 weeks ago
Mandaluyong, Philippines ConnectOS Full timeSchedule Monday to Friday (5:00 AM - 2:00 PM PHT) What are we looking for? The Service Desk Manager will possess a strong background in customer experience, ITIL, and an understanding of service management methodologies. In this crucial role, you will be instrumental in ensuring exceptional customer service, efficient incident resolution, and robust...
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Sr Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeSr Tech Svc Desk - ITIL page is loaded## Sr Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...
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Ld Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeLd Tech Svc Desk - ITIL page is loaded## Ld Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...
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ITIL-Certified Service Desk Analyst – L2
5 hours ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱600,000 - ₱1,200,000 per yearWe Believe in BetterWe are a global technology solutions company that powers breakthroughs for the world's leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it.At...
