Sr Tech Svc Desk

1 day ago

Mandaluyong, Philippines Unisys Full time

Sr Tech Svc Desk - ITIL page is loaded## Sr Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, ando Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment.• Identifies root causes of problems and takes responsibility for timely solution; escalates unusual or complex problems to higher levels for resolution.• Communicates problem, resolution and root cause information to users, both technical and non-technical, to help prevent future recurrence.• Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries.• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.**You will be successful in this role if you have:**High School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 2-4 years’ experience in area of responsibilityUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys’ .#J-18808-Ljbffr

  • Assoc Tech SVC Desk

    2 weeks ago

    Mandaluyong, Philippines Unisys Full time

    Assoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore...

  • Assoc Tech SVC Desk

    1 day ago

    Mandaluyong, Philippines Unisys Full time

    Assoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including:o Assisting with first line user support by guiding users through the necessary steps to restore...

  • Tech Svc Desk

    1 day ago

    Mandaluyong, Philippines Unisys Full time

    Tech Svc Desk - L1 page is loaded## Tech Svc Desk - L1locations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests...

  • Ld Tech Svc Desk

    1 day ago

    Mandaluyong, Philippines Unisys Full time

    Ld Tech Svc Desk - ITIL page is loaded## Ld Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...

  • assoc Tech Svc Desk

    1 week ago

    Mandaluyong, Philippines Unisys Full time

    What success looks like in this role: Assisting with first line user support by guiding users through the necessary steps to restore functionality. Troubleshooting hardware, software and connectivity issues using remote access tools. Escalating complex issues to 2nd and 3rd level resolver teams. Coordinating and fulfilling end‑user service requests...

  • Sr Tech Svc Desk

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per year

    What success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and o Assisting with resolution of Issues with network...

  • Sr Tech Svc Desk

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱400,000 - ₱800,000 per year

    What success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: oSupporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and oAssisting with resolution of Issues with network connectivity,...

  • Tech Svc Desk

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per year

    What success looks like in this role: • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other...

  • Sr. Project Engineer

    2 weeks ago

    Mandaluyong, Philippines First Multi-tech Industrial and Development Corporation Full time

    Join to apply for the Sr. Project Engineer role at First Multi-tech Industrial and Development Corporation Position Summary This position is responsible for leading and overseeing the testing and commissioning, after-sales support, and maintenance activities relevant to FMIDC’s core products and clients’ equipment; providing technical support to the...

  • Sr. Operations Manager

    3 days ago

    Mandaluyong, Philippines Sutherland Full time

    Overview At Sutherland , we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease and...