Ld Tech Svc Desk
1 day ago
Ld Tech Svc Desk - ITIL page is loaded## Ld Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, ando Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment.• Identifies root causes of problems and takes responsibility for timely solution; escalates unusual or complex problems to higher levels for resolution.• Communicates problem, resolution and root cause information to users, both technical and non-technical, to help prevent future recurrence.• Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries.• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.**You will be successful in this role if you have:**High School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 2-4 years’ experience in area of responsibilityUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys’ .#J-18808-Ljbffr
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Assoc Tech SVC Desk
2 weeks ago
Mandaluyong, Philippines Unisys Full timeAssoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore...
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Assoc Tech SVC Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeAssoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including:o Assisting with first line user support by guiding users through the necessary steps to restore...
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Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeTech Svc Desk - L1 page is loaded## Tech Svc Desk - L1locations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests...
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Sr Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeSr Tech Svc Desk - ITIL page is loaded## Sr Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...
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assoc Tech Svc Desk
1 week ago
Mandaluyong, Philippines Unisys Full timeWhat success looks like in this role: Assisting with first line user support by guiding users through the necessary steps to restore functionality. Troubleshooting hardware, software and connectivity issues using remote access tools. Escalating complex issues to 2nd and 3rd level resolver teams. Coordinating and fulfilling end‑user service requests...
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Tech Svc Desk
2 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per yearWhat success looks like in this role: • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other...
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Sr Tech Svc Desk
2 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱400,000 - ₱800,000 per yearWhat success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: oSupporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and oAssisting with resolution of Issues with network connectivity,...
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Sr Tech Svc Desk
6 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per yearWhat success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and o Assisting with resolution of Issues with network...
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L2 Service Desk Engineer
1 week ago
Mandaluyong, Philippines ConnectOS Full timeSchedule Schedule: Monday - Friday (6:00AM - 3:00PM PHT) What are we looking for? Reporting to the Shared Services Manager, as the Level 2 Service Desk Engineer, you provide second level service desk support to clients and staff across Australia to ensure all services are delivered and completed within agreed KPIs and SLAs. You will work in a close,...
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Tech Support
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Microgenesis Business System Full time ₱250,000 - ₱500,000 per yearProvide endpoint technical support (desktops, laptops, POS, MMS, AX, networks, PABX, PABGM, ELV systems).Serve as first-level contact for IT issues and coordinate with vendors for additional support.Log all issues/activities in MISD ticketing system with proper documentation.Diagnose and resolve endpoint and connectivity issues (LAN, WLAN, WAN, VPN,...
