Experience Solutions Consultant

4 weeks ago

Quezon City, Philippines Manulife Full time

Overview

Experience Solutions Consultant (Workday Configurator) – Manulife, Quezon City, National Capital Region, Philippines

Responsibilities
  • Create and maintain detailed configuration and standard operating procedures (SOPs) specifically for Workday modules (preferably Time and Absence).
  • Responsible for configuration, testing, and implementation of system upgrades, ensuring compliance with our process and procedures.
  • Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements.
  • Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic team.
  • Balance multiple concurrent projects that require inputs from cross-functional partners while managing expectations and impact on end users in a supporting role; assist with impact assessments, regression testing and communication plans.
Position Qualifications
  • Bachelor’s degree in human resources, Management Information Systems, or equivalent work experience.
  • 3+ years of Functional HRIS/Workday configuration experience working across the HR field supporting HR programs and cyclical events across Compensation, Time and Absence, Time Off.
  • Experience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfully.
Preferred Qualifications
  • Experience with ADP Global View (PECI, PICOF, EXPR) an asset.
  • Workday Studio experience and/or Workday Pro Certification(s) an asset.
  • Experience with JIRA or use and configuration of Salesforce for Case Management or similar application an asset.
Working Arrangement

Hybrid

About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. To request a reasonable accommodation, contact

Working Arrangement – Hybrid

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