Client Success

3 weeks ago


Philippines Filta Full time

Client Success & Workforce Partner | Hybrid | Day Shift | HMO + Dependent Coverage Position at FiltaGlobal Philippines Inc. Full-time Hybrid Must work in our Makati office Tuesday to Thursday at RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area) Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHT About the Company Since 2016, Filta has helped companies around the world build and manage high-performing remote teams in the Philippines and Colombia. Our clients are global, our service is people-first, and our results are built on trust, problem-solving, and genuine partnership. Why You’ll Love Working With Us HMO healthcare for you and 1 dependent (with COVID insurance) on day 1 20 combined SL/VLs per year, accrued from day one (10 credited post-regularization) 13th-month bonus + government-mandated Computer provided + transport allowance Member Wellness Program to support balance and wellbeing Paid birthday leave + birthday cake Doona Days - extra time off just for you to rest, reset, and take care of yourself. Welcome gift pack + work anniversary gifts Year-End Party + Christmas hamper We’re looking for someone who loves connecting with people, can handle complex situations with calm and clarity, and thrives on helping businesses and people grow. You might not come from a “traditional” account management background, in fact, many of our top performers have been veterinarians, architects, industrial designers, and teachers before joining Filta. What they all share is curiosity, commercial awareness, and a strong sense of ownership. What You’ll Be Doing Managing a portfolio of clients making sure they are thriving. Partnering with clients post-sale to guide them through onboarding, setup, and long-term success. Acting as the go-to person for any operational, performance, or staffing challenges - solving problems before they escalates. Building relationships that lead to growth: renewals, new roles, and deeper engagement. Working closely with recruitment, HR, and operations teams to deliver great experiences for every client and team member. Identifying commercial opportunities by understanding your clients’ business goals. What Makes You a Great Fit You’ve worked in a service-based or client-facing role, maybe not in outsourcing, but definitely somewhere you’ve built strong relationships and solved complex problems. You’re curious - you like understanding how businesses work and spotting ways to make things better. You’re organised and proactive - you don’t wait for issues to blow up; you see them coming and get ahead of them. You communicate clearly and confidently with all kinds of people. You love connecting the dots between people, process, and results. You’re commercially minded, you understand that great service leads to great growth. If you’re the kind of person who builds trust fast, solves problems calmly, and loves seeing both clients and teams succeed you’ll thrive at Filta. We’d love to hear from you Apply now and tell us why you think your background, no matter how unique, would make you great in this role. Want to fast-track your application? Connect with Anne on LinkedIn. Important: This role is open to Filipino citizens only. Applications must be submitted in English. #J-18808-Ljbffr



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