Client Success Partner

1 week ago


Philippines BruntWork Full time

Client Success Partner – BruntWork As a Client Success Partner, you will play a pivotal role in ensuring the seamless onboarding and offboarding of staff, maintaining operational efficiency, and fostering a positive client-staff relationship. Your critical thinking, multitasking, and problem-solving skills will be instrumental in handling various responsibilities, including challenging conversations and feedback-driven improvements. Your ability to collaborate within a team, receive and act on feedback, and guide staff members through their journey with the company will contribute to the overall success of the organization. Schedule Schedule details are not specified in the posting. Responsibilities Onboarding: Monitor the Onboarding Pipeline to ensure a smooth transition at each step of the process. Guide staff through contract terms and expectations during the initial assignment phase. Coordinate the delivery of welcome packets, including client logins and software requirements, before the staff's first day. Conduct onboarding discussions to familiarize new hires with client house rules and guidelines. Complete the background check compliance for new hires. Offboarding: Conduct offboarding discussions to ensure proper notifications and smooth transitions. Assist staff with the offboarding process and liaise with the offboarding team to address any concerns. Provide support for post-offboarding inquiries and issues. Complete the offboarding checklist, including recommendations for staff reprofiling. Operations: Collaborate closely with the Workforce Planner to monitor daily attendance and prepare accurate reports. Engage in documented touch-base sessions to discuss client feedback and expectations of results. Address staff inquiries and concerns promptly to maintain a positive working relationship. Review and approve staff paid hours, providing feedback on productivity as needed. Work alongside the Client Success Manager to enhance staff experience and adherence to client standards. Stay informed about voluntary benefits available to individual contractors. Efficiently maintain up-to-date trackers related to attendance and system issues. Coordinate with Staff Services on Hubspot ticket movements. Seniority Level Mid-Senior level Employment Type Contract Job Function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at BruntWork by 2x #J-18808-Ljbffr



  • , , Philippines BruntWork Full time

    A staffing and recruiting firm is searching for a Client Success Partner to handle onboarding and offboarding for staff while ensuring operational efficiency. You will collaborate with various teams to maintain positive client-staff relationships and manage daily attendance. This mid-senior level role requires strong critical thinking, multitasking, and...


  • Philippines C9 Staff Full time ₱1,500,000 - ₱3,000,000 per year

    We Prioritize Candidates from the Republic of the Philippines And those who actually read the full job description  Job Title: Client Success Project Manager (Remote) Reports To: PMO Director Job Category: Full-Time (40 hours per week) Job Location: 100% work-from-home Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time About...


  • , Metro Manila, Philippines Satellite Office Full time

    Purpose The purpose of this role is to facilitate digital marketing booking workflow, acting as the liaison and primary point of contact for the Client Partner team (who own the client relationship) and the Digital Trading team, who are responsible for campaign activation. This is a conduit role ensuring end clients are able to activate their bookings on...


  • Philippines Telostaff Full time ₱1,200,000 - ₱3,600,000 per year

    Client Success ManagerAbout Telostaff:We help companies and people be the best version of themselves.Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the...


  • , Metro Manila, Philippines Satellite Office Full time

    CLIENT SUCCESS COORDINATOR Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A/AN CLIENT SUCCESS COORDINATOR? The purpose of this role is to...

  • Client Success

    3 weeks ago


    , , Philippines Filta Full time

    Client Success & Workforce Partner | Hybrid | Day Shift | HMO + Dependent Coverage Position at FiltaGlobal Philippines Inc. Full-time Hybrid Must work in our Makati office Tuesday to Thursday at RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area) Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHT About the Company Since 2016, Filta...

  • Customer Success

    4 weeks ago


    , , Philippines FICO Full time

    Talent Acquisition - Sr Consultant at FICO The Opportunity We are seeking a dynamic Customer Success Manager to drive customer retention, expansion, and advocacy within our LAER (Land, Adopt, Expand, Renew) go-to-market model. This role is critical to ensuring customer success throughout their lifecycle, maximizing ARR growth, and preventing churn through...


  • , , Philippines Aprio Full time

    Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...


  • , Metro Manila, Philippines Fusion CX Belize Full time

    Client Success Manager – Healthcare Account – Manila, Philippines Join to apply for the Client Success Manager – Healthcare Account – Manila, Philippines role at Fusion CX Belize . Ready to lead client relationships that truly make an impact? At Fusion CX, we don’t just manage accounts but we build partnerships that drive results and lasting trust....


  • , , Philippines Icon Full time

    Icon is looking for a dependable customer success manager to keep projects moving, align teams, and make sure client feedback turns into on‑time, high‑quality deliverables. You’ll coordinate across creators, editors, and the script team, run clear communication, and keep stakeholders informed. What You’ll Do Serve as the primary point of contact for...