Customer Success Manager
4 days ago
Icon is looking for a dependable customer success manager to keep projects moving, align teams, and make sure client feedback turns into on‑time, high‑quality deliverables. You’ll coordinate across creators, editors, and the script team, run clear communication, and keep stakeholders informed. What You’ll Do Serve as the primary point of contact for clients—understand their goals, gather feedback, and translate needs into clear action plans. Partner with internal teams (e.g., product, operations, and creative) to ensure client requests are scoped, prioritized, and executed effectively. Lead regular client check‑ins and business reviews; surface insights, track progress toward success metrics, and identify opportunities for growth. Maintain up‑to‑date client dashboards with key activities, deliverables, and risk indicators; communicate proactive updates and next steps. Monitor account health, timelines, and engagement to ensure smooth delivery and on‑time results. Document client learnings, success stories, and best practices to improve consistency and scale across the customer base. What You’ll Bring 2+ years in customer success, account management, or client‑facing project management (agency or SaaS experience a plus). Excellent communication and relationship‑building skills—able to translate client needs into actionable tasks and deliver with clarity. Strong organizational and prioritization abilities; comfortable managing multiple accounts and projects simultaneously. Systems minded, proactive problem‑solver, and a strong sense of ownership over client outcomes. If you’re looking for career growth, Icon is the place to be. We do not believe in gatekeeping people from more opportunities. We will give you more responsibility as long as you can handle it. We can promote people each month if they show that they deserve it. #J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
, , Philippines InsideOut Full timeJoin to apply for the Customer Success Manager role at InsideOut Join to apply for the Customer Success Manager role at InsideOut Direct message the job poster from InsideOut Sourcing Specialist @ InsideOut | Recruitment, Sourcing ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE...
-
MANAGER OF CUSTOMER SUCCESS
2 weeks ago
, , Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeOverview Zoom is experiencing explosive growth in revenue, people, innovation, and customer base. Led by Eric S. Yuan, Glassdoor's #1 ranked CEO, our unique culture makes Zoom an exceptional place to work. We are expanding teams across the organization. If you are driven by the desire to deliver happiness, join us at Zoom! We are seeking an outstanding...
-
Customer Success Manager
1 week ago
Philippines Panoptyc, Inc Full time $70,000 - $120,000 per yearAbout PanoptycAt Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to...
-
Customer Success Manager
4 days ago
, , Philippines Yngen Datacom Corp. Full time2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Welcome to Yngen Datacom Corp. where outsourcing meets excellence and innovation. As pioneers in the BPO sector, we redefine efficiency and elevate client satisfaction through our comprehensive suite of services. Our dedicated team of industry experts...
-
Customer Success Manager
2 weeks ago
, , Philippines ClickUp USA Full timeOverview A great workplace combines exceptional people with challenging problems. At ClickUp, we saw a world burdened by fragmented tools—with tasks, chats, calendars, documents, and other critical work all lost in silos. We knew there had to be a better way. So, we built a single platform that unifies tasks, docs, chat, calendar, and enterprise...
-
Customer Success Manager
2 weeks ago
, , Philippines Apex Capital Group Full timeAPEX Capital Group is a privately-held, real estate investment firm headquartered in New Jersey.We focus on the acquisition, rehabilitation, and disposition of distressed real estate, which primarily includes residential and multi-family properties.We are a full-service, real estate investment firm working to provide busy professionals, landlords, flippers,...
-
Customer Success Manager
1 hour ago
, , Philippines Refinitiv Full time# **Our Privacy Statement & Cookie Policy****Customer Success Manager - AEM****About the role:**Job Summary:* The Customer Success Manager will be responsible for all post-sales support activities related to software products sold by TR Legal (Philippines). This role involves working closely with customers, partners and internal stakeholders to ensure...
-
Manager, Customer Success Management
4 days ago
, , Philippines Refinitiv Full time# **Our Privacy Statement & Cookie Policy****Manager, Customer Success Management - AEM****About the Role:*** Responsibility for providing leadership and team management for the CSM team supporting low-mid market customers across the AEM region* Manage the delivery of the customer service experience, drive customer retention, identify growth potential and...
-
Customer Success Manager
1 week ago
, , Philippines Booth Full timeCustomer Success Manager (Infrastructure) As a Customer Success Manager, you will focus on delivering great customer experience throughout the lifecycle of your engagement with them. You will be a passionate and trusted partner, guiding customers along their adoption journey by understanding their business, strategy, and key initiatives, all with an...
-
Customer Success Manager II
4 days ago
, , Philippines Meltwater Group Full timeBegin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager, your focus will be on driving impactful...
