Technical Writer – End-User Applications

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Key Responsibilities

  • Develop and maintain clear, accurate, and user-friendly guides, training materials, SOPs, and standards.
  • Create templates, standards, and best practices for documenting business processes, data flows, and system integrations.
  • Collaborate with analysts, engineers, and business stakeholders to define and codify business logic behind data elements and applications.
  • Ensure accurate documentation of metadata, data lineage, and governance practices.
  • Support the roll-out of reference guides and catalogs to enable self-service analytics and reporting.
  • Conduct interviews and research with SMEs to document tacit knowledge and institutional memory.
  • Maintain the lifecycle of documentation to ensure materials remain current, relevant, and trusted.
  • Contribute to onboarding and training materials to support new employees.
Minimum Qualifications
  • Bachelor’s degree from an accredited college or university.
  • 5+ years of professional experience in technical writing (English).
  • Strong command of written and spoken English, with excellent grammar.
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
  • Familiarity with Salesforce, SQL, Power Query, Power BI.
  • Demonstrated ability to create publication-ready documentation with professional and visual design.
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