Technical Support Engineer

3 days ago

Quezon City, Philippines Advanced Energy Management Limited Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Position Title: Technical Support Engineer

About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.

Responsibilities:

  • Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
  • Identify & record all inquiries clearly, and response on time accordingly
  • Provide technical documents and related information to customers
  • Recognize customer real needs and promote product & peripheral solution to most fit for customers requirement
  • Recommend our products cross to competitors, collect application/commercial information, track & follow up on selling potential
  • Support online remote/field trouble shooting for end customer

Qualifications :

  • BS Electrical or Electronics and Communications Engineering graduate
  • 3 years or above electronic product design or related tech-support/customer service experience
  • AC/DC or DC/DC power supply, photonics, PCM, ESD, ESVM or other related experience preferred
  • Overcome difficulty to accomplish work independently
  • Good interpersonal communication capability
  • Good customer service consciousness
  • Good elaborative faculty, especially for trouble shooting & critical issue
  • Good sense on teamwork, positive working attitude & sense of responsibility
  • Able to work for afternoon and night shift

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.

#J-18808-Ljbffr

  • Technical Support Engineer

    21 hours ago

    Quezon City, Philippines SupportNinja Full time

    Technical Support Engineer We are looking for a Technical Support Engineer to join the Customer Experience Team and provide technical support to our customers and partners. Your primary responsibility is to diagnose and troubleshoot software problems and help customers with product questions. Ultimately, our customers will rely on you to provide timely and...

  • Technical Support Engineer

    3 days ago

    Quezon City, Philippines Advanced Energy Full time

    Join to apply for the Technical Support Engineer role at Advanced Energy Overview Technical Support Engineer – Manila, Philippines. The role provides frontline technical and product support for Advanced Energy customers across Americas and Europe via phone, email, and online chat. About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS),...

  • Technical Support Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines I2s Business Solutions Full time ₱5,000 per year

    Provide technical support and end-user computing services in an offshore delivery center environmentTroubleshoot and manage issues related to Windows desktops, laptops, and virtual desktop infrastructure (VDI)Configure and maintain Layer 3 networking (routing, VLAN, trunk); Cisco certification or equivalent hands-on experience requiredAdminister and support...

  • Technical Support Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Advanced Energy Management Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertPosition Title: Technical Support EngineerAbout Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies,...

  • Technical Support Engineer

    2 days ago

    Quezon City, National Capital Region, Philippines Valueline Systems & Solutions Corp. Full time ₱800,000 - ₱1,200,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Technical Support Engineer

    1 week ago

    Quezon City, National Capital Region, Philippines Adtel, Inc. Full time ₱160,000 - ₱250,000 per year

    Adtel, Inc., a wholly owned subsidiary of Lopez Group of Companies, is looking for Technical Support Engineer to join our team.Qualifications:Graduate of Electronics Engineering (ECE)Preferably licensed but not requiredWith at least 1 year work experience preferably in CCTV, FDAS, VMS, or other security solutionsWith good oral and written communication...

  • Technical Support Engineer

    3 days ago

    Quezon City, Philippines Advanced Energy Full time

    Position Title: Technical Support Engineer About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and...

  • Technical Support Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Thunes Full time

    OverviewBased in our vibrant Manila office, you will report directly to the TechOps Team Lead, becoming a vital part of a team dedicated to ensuring the stability, performance, and integrity of our global payment platform. This position offers an exciting opportunity to operate on an international stage, collaborating with household names in the FinTech...

  • Technical Support Engineer

    4 days ago

    Quezon City, National Capital Region, Philippines Valueline Systems and Solutions, Corp Full time ₱216,000 - ₱300,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Technical Support Engineer

    3 days ago

    Quezon City, Philippines Thunes Full time

    Overview Based in our vibrant Manila office, you will report directly to the TechOps Team Lead, becoming a vital part of a team dedicated to ensuring the stability, performance, and integrity of our global payment platform. This position offers an exciting opportunity to operate on an international stage, collaborating with household names in the FinTech...